We accept PayPal only.
Please complete your payment within three days of purchase.
Combined postage and payment is available for multiple purchases. We will send you a revised invoice before payment. There is no need to pay for each item separately.
Please ensure the eBay checkout is completed.
Please pay immediately to secure your item. We reserve the right to re-sell the item(s) until your payment has been received.
If you wish to arrange a delayed payment or cancel a transaction, please contact us.
Posting - The parcel will be posted by normal air parcel through Hong Kong Post Office. Tracking number will be only provided for registered air parcel by selection of this shipping option with surcharge or with specified pursue of this shipping method from the listing. All registered parcel can be tracked from Hong Kong Post Office.
Dispatch Time - Items purchased and paid will be posted within the next business day.
Order Delivery Transit Times - Once your item has been dispatched, the delivery time is out of our control. Since estimated delivery dates as advised on any eBay site is a guide only, please refer to the table below for estimated delivery time frames.
Estimated Delivery Schedule - (The following times are estimates only and do not include customs processing time. Actual delivery time can vary and are not guaranteed.)
Asia; Australia & New Zealand; North America; Northern/Western Europe: 12-23 business days
Eastern Europe; Middle East: 20 – 30 business days
Africa; Russia; South America: 30 – 40 business days
Parcels can be delayed due to several factors such as flights availability, transit delays, customs clearance delays, public holidays, postal strikes and natural disasters etc.
Customs Charge - Each country may have different fees and taxes. Please contact your local customs office for further information. We are unable to adjust the value on the Customs Declaration form.
Please take into account the delays caused by customs clearance procedures occasionally.
Online Tracking - Once your item is posted, you should receive an order update email from eBay containing the shipping details including your tracking number.
Online tracking is available from Hong Kong Post Office but with limited information available only:
http://app3.hongkongpost.hk/CGI/mt/enquiry.jsp
All sales are final unless wrong or defected item is sent.
Return should be made within 14 days after goods received. Please inform us before you claim the return of the goods. Unauthorized return will not be accepted.
Goods must be returned in their original packaging with all tags attached (where appropriate).
We will not be responsible for the postal charge of the item sending back to us.
We try the best to ensure the best condition of the item before sending out. Please discuss with us before you make the return decision.
If you are not happy with your purchase, contact is appreciated and expected before any neutral or negative feedback is left.
We are committed to 100% customer satisfaction and will do everything possible to resolve all issues big or small.
Once you receive your item, please check that you are happy with it. We appreciate if you leave us positive feedback.
Our feedback is left as soon as your feedback is received.
