THE STYLISH QUETZAL
your little attractive world
fashion hard covers
*Available to iPhone 4 / 4s / 5 / 5s / 5c and iPhone 6 4.7.
We accept payment only through PAYPAL.
Your item will be sent within 1 business day after the payment cleared.
We ship to Ebay address, and please make sure your ebay address correct before purchase.
In order to offer you the lowest price, all our items are sent by 2nd Class Royal Mail (UK) (2-3 working days).
We ship products worldwide through Standard Air-Mail (NO TRACKED POSTAGE), which takes longer depending on where you live; for European countries it usually takes 4-10 working days, and for the rest of the world 7-15 working days. International Shipping on extra cost mentioned in P&P costs.
DELIVERY TIME:We accept product return within 14 days since you received your package but product should be in original position and not in damaged condition, the return shipping charges will be buyer responsibility.
We accept returns for unwanted or faulty items, as long as the item is returned in 100% unused condition. When returning an item to us, please include a note inside the package with your eBay user ID, and reason for return.For domestic U.K. packages, we can only consider a parcel as lost after 12 working days have passed from the shipping date. For international packages, no item will be deemed to have been lost until 20 working days (1 month) have passed from the shipping date. Please note that original shipping costs are not refundable under any circumstances.
ITEM NOT AS EXPECTED
Please note that the pictures in this listing are for guidance only, in fact, every computer monitor shows colours differently... The colours shown on your monitor may differ from the colours in real-life, due to monitors use RGB colour and printers utilize CMYK colour. Often these different concepts differ from colour scheme.
Even so 99.9% of our customers are happy when they receive their items and find the pictures and product description to be highly accurate and true, BUT if you don't feel so, before leaving feedback, just let us know if your product is not as you had expected, as we will always accept returns and a full refund will be provided!
ITEMS DAMAGED
Items are always packaged safely, however some may be damaged for reasons beyond our control. If this happens, please let us know as soon as possible. We will ask you to send a clear photo of the item before sending a replacement item out.
LOST ITEMS
Please note that when an item get lost or undelivered due to incorrect / incomplete address details being provided by the buyer during the checkout process, we will need to wait until the case is returned to us by the carrier, and then we will offer a refund for the price of the case (original shipping costs are not refundable) or we can re-send the item at buyer's cost.
We accept return within 14 days since you received your package. Please contact us for return or refund.
Monday- Friday (Greenwich Time 9:00.A.M-18:00.P.M )
Please only use Ebay message to contact us (my ebay/ purchase history/ more actions/ contact seller).
All messages will be answered within 1 business day. If you do not receive our reply, please kindly re-sent your email and we will reply to you as soon as possible.
For more information: phone_cases@styleq.co.uk
© Copyright 2015, Tikal Creatives Ltd Bristol, UK | All rights reserved.
phone_cases@styleq.co.uk