RETURNS ARE ACCEPTED. BUYER HAS 14 DAYS FROM THE DAY DAY OF RECEIPT TO NOTIFY SELLER OF AN ITEM BEING RETURNED. EXCHANGES ARE BASED ON ITEM AVAILABILITY. BUYER IS RESPONSIBLE FOR SHIPPING COST (SHIPPING & HANDLING FEES BOTH WAYS WILL BE APPLIED FOR ALL EXCHANGES). IF FREE SHIPPING WAS PROVIDED TO SHIP THE ITEM TO THE BUYER, ITS COST WOULD BE DEDUCTED FROM THE AMOUNT OF A REFUND IN CASE ITEM IS RETURNED. ITEM(S) MUST BE IN NEW AND UNUSED CONDITION. REFUND WILL BE PROCESSED FOR A FULL LISTING PRICE (EXCLUDING SHIPPING & HANDLING FEES). PLEASE EMAIL US FOR RETURN INSTRUCTIONS. IMPORT DUTIES, TAXES AND CHARGES ARE NOT INCLUDED IN THE ITEM(S) PRICE OR SHIPPING CHARGES! THESE CHARGES ARE BUYERS RESPONSIBILITIES! PLEASE CHECK WITH YOUR COUNTRY'S CUSTOMS AUTHORITIES TO DETERMINE WHAT THESE ADDITIONAL COSTS ARE PRIOR TO MAKING A PURCHASE.
Item(s) presented for return must be in unused, unworn and in original condition with all warranty papers, cases and packaging.
Please send return request within 14 days of delivery date. Ship an item within 3 days after return authorization issued.
Merchandise that has been worn, used, altered or damaged will not be accepted. Certain items such as jewelry, watches, sunglasses, and ready-to-wear are shipped with a return tag attached. Returns on these specific items will only be honored if the label remains intact. We reserve the right to refuse return of any merchandise that does not meet the above return requirements in our sole discretion. Shipping fees are not refundable.
Buyer is responsible for all shipping costs associated with return or exchange!If free shipping was provided to ship the item to the buyer, its cost would be deducted from the amount of a refund in case item is returned.Please allow 48 hours from the date of delivery of returned item(s) to process a refund or exchange. Customers are responsible for shipping an item to our facility. Use a traceable method of shipment for returns - we are not responsible for any lost or undelivered packages.
Refused or unclaimed merchandise.Customers will incur additional restocking charges if an unclaimed or refused package is sent back to our facility. Customers are responsible for additional shipping fees to reship the package. All items valued in access of $250 MUST be shipped with signature confirmation. Only an adult can sign for the package delivered.
Exchanges are subject to availability, additional shipping fees. Shipping charges are non-refundable. Buyer is responsible for all return shipping costs.
Our return address : EURO OPTIKA 2 INC. P.O. BOX 300816, Brooklyn, NY 11230 Customer Service (347) 587-1112 Mon –Fri 10 a.m. – 6 P.M. ESTMy about us text goes here. To update this text in ChannelAdvisor, go to Marketplaces > eBay > Template Tags > Terms About Us.
PLEASE CONTACT US WITH ANY QUESTIONS OR CONCERNS VIA MESSAGING OR BY CALLING US (347) 587-1112 Mon - Fri 10am-6pm Eastern Time