UltraClub® Black Zippered Recycled Polyester Versatile Tote
Caring for the environment is on your shoulders.
18 1/2"w x 16 1/2"h x 5"d
600-denier polyester
fabric contains 50% recycled material
zippered top closure
color-matched 28" handles and hardware
Care Instructions; Use non-bleached detergent and wash with warm water.
Do not use machine to dry. Leave in open ventilation to dry.
HELLO -
WELCOME TO HANCOCK'S EMBROIDERY & CRAFTWORKS
*********IMPORTANT*********
***PLEASE READ THE FOLLOWING INFORMATION***
***BEFORE YOU PLACE AN ORDER***
Please Note: If we have a conversation regarding your order BEFORE you purchase you must still send the final order information AFTER you purchase. The information will NOT automatically be added to the order.
Cancellations: Orders canceled within 24 hours of purchase are subject to a restocking fee of 20%. Orders are non-cancelable 24 hours after purchase.
Here is the basic information we will need from you...
FONT CHOICE....
THREAD COLOR....
Embroidery Information....
PHONE NUMBER......
We do not offer proofs or discounts for orders less than 50 pieces.We will never tell you we do not like your font or thread color choice. Most customers do not like this. If you leave it up to us we will use the same font and thread color on the sample picture.
Basic embroidery instructions...
#1 - Please try to put your instructions in the notes section when checking out. If you miss the notes section no problem, just send an email after purchase and we will attach it to the order.
#2 - When sending your embroidery instructions, please keep in mind that we will embroider the name as you send it. If you send the name in ALL CAPS we will embroider it in ALL CAPS.
Monograms can be done in one of two ways
#1 - aBc indicates that you want a traditional monogram style embroidery (the last name is usually the middle initial and will be larger than the other two letters, all letters will be done in caps unless otherwise stated by the customer.
#2 - ABC indicates that you want all the initials the same size and that the order you put them in is the way you want them embroidered.
Font Choices
You may choose the font from the item photo (just say use font from sample) or we offer the following additional fonts for your personalization. If you do not choose a font for your item we will choose the one we think looks best. Please check out Microsoft Word for a look at these fonts. Please keep in mind: thinner fonts embroider out thinner - heaver fonts embroider out heavier.
Arial - Script Mt Bold - Kristen - Brush Script - Harrington -Dots - Calligraphy - Times - French Script - Comic Sans
Thread Color Choices
White - Brown - Black - Red - Light Pink - Dark Pink - Royal - Light Blue - Purple - Lavender - Lime - Green - Orange - Grey & Yellow
These colors are for example only actual color may be different - white is shown in blue for obvious reasons.
Shipping Time - Production TimePlease be patient when waiting for your order. Our Prices are very competitive and therefore we get a lot of orders. Most of our items about 99% are made to order - this takes time.
1st - your order information needs to be printed & clarified ( checked to make sure we have all of the information needed ie... size, embroidery information, thread color, etc...,
2nd - your order goes to the design department where your design is made (even names are done this way).
3rd - your order goes to the embroidery department.
4th - your order goes to the sewing dept. for final touches, like bows ribbon, etc.
5th - your order goes to shipping where it is packaged and shipped.
PLEASE DO NOT PURCHASE FROM HANCOCK'S EMBROIDERY IF YOU ARE NOT ABLE TO WAIT FOR YOUR ITEM - PLEASE DO NOT MAKE UP YOUR OWN DELIVERY DATE AND EXPECT THAT WE CAN DELIVER YOUR ITEM BY THAT DATE.
*We do offer a "rush order
service" providing there is room in the schedule. The cost is
(10.00 per item to move your item/items to the front of the production
schedule - design dept., embroidery run, final touches & shipping).
If you are interested in having the rush fee added to your order
please let us know before placing your order or paying
for your item - we will let you know if rush deliveries are available.
Quality personalized items are worth the wait. Every item we personalize is important to us. Every customer is important to us.
Note: Embroidered items are considered to be custom
orders and, as such, are not returnable unless the mistake is due to an error
made by HANCOCK'S EMBROIDERY. Please double-check size and color choices before
you order.