Strings Direct has been supplying musicians with strings since January 1997.

Run by a small but dedicated team of professionals, our goal has been to bring top quality goods and service to our customers. We pride ourselves on our reputation of speed and reliability, on giving good friendly advice, the same to each and every customer.

 We feel our policy of providing a service beyond reproach coupled with an extensive range of competitively priced products is a policy we will always standby.

We will never deviate from the standards we have set ourselves, but should the unthinkable happen and we make an error, rest assured we will always do everything possible to rectify any problems swiftly and professionally.

You can pay for your goods securely via Paypal

Delivery is by First Class mail, or orders over £50 are sent via courier, UK Mainland only.
If you absolutely require guaranteed next day delivery, we can offer a Royal Mail ‘Special Delivery’ service which is only guaranteed for weekday deliveries and must be ordered before 3pm , Monday - Friday. This service can be added by selecting ‘Special Delivery’ in the checkout section. There is a £9.99 additional cost for ‘Special Delivery’ before 1pm .
To arrange a return please contact Sam in our Returns Department by phone 01702 540068 or email sam@stringsdirect.co.uk  and we will issue you with a returns number.
7 Day Money Back Guarantee - In accordance with the Distance Selling Regulations, any goods can be returned for any reason within 7 days for a refund. All returns MUST be confirmed by email or phone in order to get a returns number.
Returned goods must be in their original condition and packaging. If you decide that you do not wish to keep an item you can either return it to us yourself at your own expense, or contact us and we will arrange collection  which is chargeable. The average cost for a collection is £14.95

You can contact us
Mail Order Hotline: 01702 540 068
FAX: 01702 560599
Calling from outside the uk? 0044 1702 540 068
 
Strings Direct - Mail Order Office Hours are:
Mon-Fri: 9.00am - 5.00pm