Shipping Payment Returns About Us

*FREE standard UK delivery for all UK Mainland orders, or an express delivery service at an additional cost. A surcharge is applied to orders in extended areas of the UK.

Worldwide standard & express delivery options available - International delivery prices vary depending on total weight of order and delivery location, a final postage cost can be obtained during checkout.

We use various couriers for UK & Worldwide orders, all orders are sent out using a tracked service. Delivery aims: 3-5 working days for UK orders; 5-7 working days for European orders; 7-10 working days for Worldwide orders. All orders are dispatched within 48 hours of being cleared.

For International orders - please be aware a customs and import charge may apply. We have no control over these charges and are placed by the customs and import department in the destination country. We cannot provide any additional information as these policies vary widely dependant on the country. We recommend you contact your local customs office for charges before you order as we do not take accountability for any orders that incur customs/import charges.

Paypal payment preferred. An invoice is provided for all orders. All prices inclusive of any applicable tax. We offer FREE UK Delivery on all products, or you can upgrade to a premium delivery service. Worldwide delivery options available. With over 11,000 products don't forget to check out other items in our shop! Most orders dispatched in 1 working day.

We offer a 30 day money back guarantee for all orders (Excludes Custom/Bespoke Orders). If the item is not required, ensure it is in original condition, unused with its original packaging. The buyer will be responsible for all return postage costs for the return. Return address - London, United Kingdom.

For products that are faulty on receipt, please notify us within 14 days via the messaging system. We will then issue you a Returns Authorisation Number (RMA); once we receive the product and confirm it is faulty we will provide a refund/exchange and also reimburse you with any postage costs associated with the return. When requesting for an RMA we will also supply a list of authorized couriers and services the item can be sent back with.

Returns Address:
CamdenTools.com
Unit 1 , Cranborne Road
Potters Bar, Hertfordshire
EN6 3JN
UNITED KINGDOM

Welcome to CamdenTools, and thank you for visiting! We offer a comprehensive range of tools, materials, products and accessories for customers both in the UK and worldwide, all backed up by our excellent customer service.

We’d like to take this opportunity to tell you a little bit more about what we do here, and why we truly believe that we can offer you a better buyer experience when choosing the right online retailer for your project’s needs.

Why choose us?

Here at Camden Tools, we pride ourselves on offering a huge selection of over 11,000 products, including all of the top brands from both the UK and further afield. Plus, our experienced, customer service team are just a click away if you need any help, advice or information.

We offer free UK shipping on all orders, as well as fast dispatch and options for express shipping for those time-sensitive projects, and we also deliver all over the world.

If you need to return a product that you have purchased, rest assured that all of our products (with the exception of bespoke or custom orders) are backed up by a full 30-day money back guarantee, so if you find that your purchase is not quite what you were looking for, just return it to us in its original, unused condition for a full, prompt refund.

Our dedicated customer service team are always on hand to offer help and advice too, so please feel free to get in touch if you need help at any time!

Thank you for taking the time to look around our website, and please consider following us on Facebook or Twitter too, to keep up to date with our latest news and views, or to pick up some helpful tips and advice!