We aim to dispatch all items within 1 working day of orders being placed. With personalised orders this can sometimes take a little longer so please allow enough time if this item is bought as a gift for a specific date. Delays can take place if correct information is not supplied for personalised orders. Any questions on having an item personalised, please get in touch
so we can help where
required.
Items are sent using Royal Mail and
you can expect to receive orders within 1-2 working days for First
Class.
If you have not received your order after 7
Working days then please contact us via eBay message so we are able to efficiently resolve any issues.
We are only able to take payment through Paypal for all purchases.
Items must be in the same condition as they were sold. Personalised items can only
be returned if found to be
faulty.
Return postage will have to be paid for by the customer unless there is a fault on our behalf in which case we will bear the postage cost.