You have the right to cancel your order within 14 days of delivery.
If you choose to cancel your order within this period and return any goods received, you will receive a cash or credit card refund (depending on the original method of payment) to the value of the goods supplied, including delivery.
Prior to dispatching goods for return, you must contact us by email or telephone (01629 831000) for a returns number to facilitate the process. The returned package should also contain your name, address, your invoice number and the returns number.
Goods returned must be in the original condition in which they were supplied and include every item of the product and its packaging (unless the packaging must be destroyed to open).
If any of the packaging or contents are missing, or not in "as new" condition, we will not be able to refund you.
