TERMS &
CONDITIONS
General/Feedback
Eklectic Magype aims to offer an excellent service and
strives to achieve 5 stars in all areas. Your positive feedback is much
appreciated and positive feedback will be left for you likewise once
feedback has been received. Please get in touch before leaving negative
feedback and every effort will be made to help resolve any issues. Office
hours are 9am-5pm GMT, and your queries will receive a response within
24hrs.
Shipping
Worldwide shipping available. All
items - both UK and international - are sent by recorded/tracked delivery
with insurance included for your peace of mind. All mainland UK items are
sent by courier, unless otherwise stated. For non-mainland locations
(Highlands, Northern Ireland, Isle of Man, Jersey etc) Royal Mail
recorded delivery will be used.
Returns &
Exchanges
All items returned must be sent within 7 days of
receipt and in the same condition as received (i.e not used, washed or
damaged etc.). All items are thoroughly checked before dispatch and
detailed quality control pictures are taken of each item before being
packaged, to maintain high standard of the items being sent out.
If an
exchange of size is required, the buyer will be requested to pay the
postage costs to return the item and the cost of sending out the
replacement item.