Domestic: Items are shipped within 1 business day of payment being received except for on weekends and holidays. All domestic packages are shipped via USPS Priority or USPS First Class with delivery confirmation. An email is automatically emailed once the item has been shipped. If for some reason you do not receive your tracking information after 72 hours, please feel free to send me an email and I will send it to you directly. All items over $250 in value require Signature Confirmation. Domestic shipping includes HI, AK, APO and US Territories. 

INTERNATIONAL:  All International shipping is done through USPS First Class or Priority Express Mail.  The value that is paid for the item is the declared value and buyer is responsible for all customs fees and taxes of their country. 

GUARANTEE: All items are 100% AUTHENTIC and come from a smoke free environment.

RETURNS: We offer 100% customer satisfaction and a no-hassle return policy. If you are unhappy with your purchase please contact us within 30 days of receipt and email us notifying when to expect your return. Refunds will be made within 3 days of receipt of item and must be in the same condition as when purchased, including all tags, if any, still intact.  Original shipping cost is non-refundable.