• Open Box laptop that likely has light scratches due to normal use
• Please check pictures to see the scratches on top
• Computer is throughly tested by trained professionals and completely erased
• Computer comes installed with windows 10 ready for you to start a new user account

• Alienware 17 R3 i7-6700HQ
• 8GB 1TB + 128GB SSD
• UHD 4K 3840x2160
• GTX970M
• Windows 10
• Charger Included 

We offer FREE USPS 2-3 day shipping! (Don't be fooled by our competitors that only offer free 7-10 day shipping!)

Handling Time: We offer a 1 business day handling time on all orders! Our business days are Monday-Friday not including holidays. It will then take additional time for transit and delivery.

Tracking Info: You will receive a shipment confirmation email and tracking info once your order has shipped. All packages will be shipped with a step by step tracking number. Some packages may require a signature confirmation based on the value and carrier requirements.

We will ship most items to APO/FPO, AK, HI and PR addresses. We reserve the right to cancel these orders if the package weight is too large for us to ship to your address. 

Please make sure that your shipping address is correct through PayPal before a payment is made. We cannot guarantee that changes can be made after the order is placed.

In the rare event that a product is defective, please contact us within thirty (30) days of receiving the item(s) for a replacement or refund.

In the case of a replacement or refund on defective items, we will pay all shipping charges and provide a prepaid shipping label for your convenience for domestic orders. All international return charges must be paid for by the buyer.

Replacements: We are happy to offer a replacement on an item as long as we have the exact item in stock at the time the return is received. Replacements will be processed within 2 business days of receiving the item back. We will provide tracking information for the replacement item. If the item you would like to exchange is no longer in stock we will issue a full refund.

Refunds: We are happy to offer a full refund on any defective item. Refunds will be processed within 2 business days of receiving the item back.
 

All items will be inspected and tested before refunds or replacements are issued. Items found to be fully functional upon inspection or items returned in the case of buyer's remorse, will be charged a restocking fee of 20%. The original shipping cost we incurred to ship the item to you may also be deducted from the refund in these cases.

We are here for you! If you have any questions or concerns about your purchase we are happy to help! Please always call or message us before leaving feedback, opening claims or opening return requests as we are pleased to assist with any issues. We can provide product troubleshooting support or an exchange/refund on the item to resolve any issues. We strive for you to have a great experience start to finish! We will do our best to answer your inquiries within 1 business day.

Feedback: Our feedback is very important to us. If you for any reason feel you have not had a 5 star transaction, please contact us before leaving feedback so that we can make it a positive buying experience.

Our normal business hours are Monday-Friday: 7:30am - 5:00pm PST.

Call or Text: (559) 974-0900