The British Red Cross Society, incorporated by Royal Charter 1908, is a charity registered in England, Wales (220949), Scotland (SC037738) and Isle of Man (0752).

The British Red Cross helps millions of people in the UK and around the world to prepare for, respond to and recover from emergencies, disasters and conflicts.

We enable vulnerable people at home and overseas to prepare for and respond to emergencies in their own communities; and when the crisis is over, we help people recover and move on with their lives.

We are part of the global Red Cross and Red Crescent humanitarian network. We refuse to ignore people in crisis.

Donation information: http://redcross.org.uk/donate

Social Media: https://www.facebook.com/BritishRedCross/

Online shop: http://www.redcross.org.uk/shop

We accept payment via Paypal for all our items. For other modes of payment, please check our individual listings.

Please ensure postage amounts and options are checked before purchase.

To calculate postage costs if you are buying internationally please use the 'get rates' feature in the Postage and Payments section of the listing for your location.

For international sales we use eBay's Global Shipping Programme.This allows us to send your item to a shipping centre in the UK where it is processed and shipped to you.

We only charge and receive the cost of postage to the UK shipping centre, cost of postage from the shipping centre is calculated by eBay and are paid straight to them.

If you have any questions regarding postage, packaging or shipping, please get in touch.

We want all our customers to be happy with their purchases. If you are not satisfied with your purchase, please return it to us within 30 days of receipt for a full refund. We will also reimburse the original postage costs.

You will receive a full refund providing the item has not been damaged since sale. However, if you suspect your item has been damaged during delivery, please contact us to discuss the return prior to postage.

In accordance with eBay's selling and buying policies buyer is responsible for any returns postage. However if you feel you are entitled to a returns postage refund please get in touch with our customer services team.

Returns can be processed through eBay message, eBay returns or if necessary, eBay resolution centre.

If you have any questions regarding items or services, our Red Cross eBay team will be happy to help.

• Telephone 01606 550824

• Email ebayretailsales@redcross.org.uk