Give us a call! (9-5pm EST, Mon - Fri)
Item Specifications | |
---|---|
Hitch Type | 2" Receiver |
Number of Bikes | 2 |
Bike Mount Type | Tray |
Rack Weight | 38 |
Tilt/Swing | Tilt |
Bike Weight Limit | 60 |
Selling on eBay for more than 14 years, you might know us under our previous name, discountBicycle603. We recently changed our name, but we're still the same company under the same ownership, operating out of our local bike shop in Keene, NH. With our name change, we hope to provide an even higher level of customer service as we grow our already large catalog.
We feel lucky to do what we do, to be surrounded by what we love, and we bring this level of dedication to our job. 365 Cycles is composed of some of the most talented and enthusiastic people in the industry. Being an online retailer with a local bike shop, we bring a lot of “ear to the ground” knowledge, and we love sharing it with our customers. We all live and breathe cycling and the outdoors, so don’t hesitate to reach out, we’re here and happy to help.
365 Cycles has a 30 day return policy on new items. Please be sure to read our return policy entirely and if you have any questions, please contact Customer Service.
Full refunds are issued on items that are brand new and we are able to resell as new. If the manufacturer's packaging is damaged or missing, 365 Cycles reserves the right to deduct a 20% devaluation fee from your refund. If the item is used or damaged, we reserve the right to deny your return. You will be contacted through eBay if your return is ineligible for a full refund.
Returns must be initiated within 30 days from purchase date through your Purchase History under My eBay. Please be sure to acquire a Return Authorization before sending the item back.
If we make an error in shipping, please contact us -- we will ship out the correct item and provide a prepaid return label as quickly as possible!
Please contact us with your questions. Whether you have a question about shipping or you are in need of technical support, we look forward to gaining you as a customer. We have LIVE Customer Service Representatives at 603-968-5797 and via Live Chat (from 9-5pm EST). Emails sent through eBay’s messaging system are answered in the order received and as quickly as possible.
* Please note - Fitment can only be guaranteed if you contact us before purchasing. Our experienced staff is available by phone, chat or email (and we are more than happy to help before you place your order!). If you choose to not use these services, you buy at your own risk.