We have been serving Outdoor Adventurers globally since 1974 from our shop and warehouses in Sacramento, California.

RSGI, inc. guarantees all workmanship and supports all manufacturers' warranties. Exchanges, store credits and refunds (excluding shipping) gladly given within 30 days. A return authorization number is necessary; please download, completely fill out and send the RMA form with your returned item. You can download the form here: Please click here. This helps us complete your return as quickly and efficiently as possible. Some orders may warrant a 10% restocking fee unless otherwise stated.

At RSGI, we take pride in the fact that most purchases ship from the United States within 24 hours after payment is received. We offer expedited shipping options if you need your purchase earlier than standard delivery times allow. Your order will be shipped via USPS, UPS, FedEx or DHL. A tracking number will be emailed to you when your order is boxed and ready for pickup; however, tracking information will not be available for viewing until the package has been picked up and registered by your shipping carrier. Please be sure to check your spam folder for notifications prior to contacting us. Import duties, etc. are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.

An invoice will be sent automatically to your email for each transaction you complete. Payment must be completed within seven days of the date of the invoice. If you encounter difficulties completing the payment process, please contact us via telephone or eBay messages. We accept PayPal and all of the major credit cards such as Visa, MasterCard, American Express, Discover and Echecks. If you prefer to pay with credit card you must contact us at +1 916 565 1631 to process the order. To ensure delivery of all orders, we only ship to an address that is verified and registered with your form of payment.