STORMER OUTDOORS offers a 30-day Money Back Guarantee. Hassle Free. Please e-mail us and specify your eBay Item Number, the product being returned, and the reason for the return. Returns made without receiving an Return Authorization (RA) number will not be refunded. All RA numbers must appear on the shipping label. Write the RA number on a separate paper and tape it on the box you are returning. Do not mark the actual box.
Returned products on all open merchandise will be charged a 15% restocking/handling fee. Credit will be issued for the product only. Shipping charges that you incur will not be refunded unless the return is due to our error and only if a replacement item is ordered. In the instance that return shipping charges are refunded, we will only refund for ground shipping charges, and a receipt must be provided.
All defective product returns are handled directly by the original manufacturer. Please contact them directly for further info.
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