Service TERMS:
Warranty
- All of our products have One Year Warranty from the purchase date. Any damage on the products which resulted from mishandling or product abuse will have the warranty voided immediately
- If you feel that your item is defective, please contact us for a Return Material Authorization (RMA) number. Replacements will not be issued for unauthorized returns.
- All items except otherwise mentioned, may be returned within 14 days of the original invoice date to be refunded. The returned items must be in the same condition as when it was sold, along with all the items in the original packaging.
- The customer will need to pay for return shipping, and we will pay to have the replacement shipped to you. UPS Ground service will do all shipping.
- For the for information, please check CIB Security website for the details
Payment
- We accept these payments via PayPal, MASTER/VISA credit card. Payment is due within 7 day of auction completion. Upon receipt of payment, We will ship your item via FedEx / UPS / USPS
Location
- Sunnyvale, California, USA
Support
- Contacting us Phone
408-736-3070 Monday -- Friday 9:00AM to 5:00PM Pacific Time |