PAYMENT
Please make your payment according eBay recommendations. Otherwise, in three
weeks we routinely open dispute against non-paid items in order to request
back from eBay fees drawn per sale.
When you buy products from us for over $1,500 please contact us first.
Payments of over that amount may only be accepted with Cashier’s Check or
bank transfer.
SHIPPING Since
payment received, we ship within 24 hours on Monday thru Saturday. Packaging
& Handling Fee is included. Free Delivery Confirmation (USA only). If your
PayPal account charges payment to your bank account and not to credit card
then we are required by PayPal not to ship merchandise until your payment
gets cleared. It normally takes 4 days. Please do not degrade our feedback
score linked to this inconvenience because it is not of our choice.
SHIPPING DISCOUNT
Shipping discount is available when buyer purchases multiple items from me.
Please wait for final invoice in such case and make single payment. BEST OFFERS
A prices on an item and S/H fee per any
number of items are just as stated in the listings.
We do not accept
any "Best Offers"
due to our business policy. Our 'rule of thumb' is to initially offer the
lowest prices we can and no play on differences, no speculating. eBay
Auctions ought to be perfect for that.
Thank you!
Returns & Exchanges
Buyer must contact
Yarnbow within two weeks of receiving item for any return inquiries. Returns
must be in original condition they are shipped in and with no sign of use. No
RMA required. We only sell brand new products directly from exclusive suppliers
or manufacturers. The packaging materials we use for shipping are greatly
sufficient to prevent yarn from damage. Therefore please be advised that we do
not refund shipping/handling fee as long as the shipped merchandise completely
matches listing description(s). No returns on books and patterns. In order to
prove the Yarnbow standards we do not withhold restocking fee from buyer. We
never gain from merchandise returns but always share your disappointment and do
everything possible for you to avoid wrong purchase. In case it happened, we
guarantee you a hassle free return transaction.