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USA (DOMESTIC) OPTIONS:
Most domestic shipment options are shipped by USPS. Some UPS & Fedex options are also available. Please choose the best option to make sure your order is received by the time it is needed. Some economy/standard options are available in order to offer a less expensive shipping method. Delivery for these service options are not Day Specific Guaranteed and any dates shown for these services are for estimating reference only. If you require your items be delivered by a certain date, a Day Specific Guaranteed service is recommended.
Economy delivery options may include the following:
- USPS STANDARD/PARCEL POST/FIRST CLASS MAIL - these methods are often the least expensive options and take the longest time in transit. Estimated delivery for these services is 3-5 business days* from the time of shipment.
- USPS PRIORITY MAIL – estimated delivery in 2-3 business days*.
Delivery Day Guaranteed service options are the first to ship from our facility and may include:
- UPS or Fedex Ground – carrier guaranteed delivery** in 3-6 business days*.
- USPS Priority Mail EXPRESS – carrier guaranteed delivery** in 1-2 business days*.
- UPS NDA or Second Day – carrier guaranteed delivery** in 1 or 2 business days* based on service selection.
*Business days are Monday-Friday excluding holidays. Delivery time in transit starts from time of shipment, does not include seller handling time (time to ship), see more regarding handling time below.
**Carrier guaranteed delivery shipments are guaranteed to arrive no later than the specified date. Rare exceptions apply such as “acts of God” (weather, natural disasters etc). See carrier website for more information.
INTERNATIONAL OPTIONS:
Veil Entertainment ships Worldwide to most locations. We have recently began using the Ebay Global Ship Program for the majority of our international orders. With this program, Veil Entertainment will ship to a US domestic address where a global forwarding company will ship your package the rest of the way based on the options you choose at checkout. For more information about this program please search Global Ship Program from Ebay help pages.
For some destinations Veil Entertainment may offer additional shipping options for us to ship directly to you at a lower rate. Such as shipping to Canada we offer UPS Standard to Canada, this is a ground courier option that normally delivers in 5-7 business days*.
All delivery service options are carrier calculated and transit times are estimated, not actual delivery dates.
In Regard to Import duties, tariffs, taxes, customs fees, etc: Fees that may require to be paid for the shipment of goods across borders or for customs processing would in most cases be included as part of the carriers shipping cost. However, in addition to these fees, if applicable, the buyer is responsible for any taxes, duties, tariffs, customs fees, etc that may be imposed on imported goods by your government. Such fees, if any exist, are often collected upon delivery. Please be aware of your countries laws for importation of goods prior to purchasing. Packages refused for delivery due to any unpaid fees is done so at the buyer’s expense.
COMBINED SHIPPING:
Available on all orders where shipping isn't already included. This way when you buy more than one item from us, you won’t overpay for shipping. In most cases, all one needs for combined shipping to be applied is to purchase items on the same order (at the same time). Just use the “Add To Cart” button, than checkout for the items at the same time for these shipping discounts to apply.
In for any reason your shipping does not appear to be combining as it should, send us a message and we can send you a combined invoice. (Please don’t use the request for an invoice alone, for some reason we never get notice of these)
ADDITIONAL SHIPPING & HANDLING INFO:
Our order handling (time to ship) is defined per listing and is often Same Day or 1 Business Day. Order cut-off time is 1pm MST.
Example: If it is Wednesday before cut-off when your order is placed with a 1 Business Day handling, it would ship no later than Thursday. If the order is placed after cut-off, it would roll over to the next day and would ship no later than Friday.
There are some exceptions on a per listing basis where time to ship may be longer. Check just below the “Add To Cart” and “Buy It Now” buttons for listing specific handing time exceptions.
Please do not forget to add our handling time to any carrier estimated shipping time for an accurate delivery estimation and to help select the most appropriate shipping method to receive your order by the date needed.
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