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Postage and Packaging -
The term P&P stands for Postage and packaging. These
include costs of postage, packing material, professional
handling of goods and other fees that are part of
processing your order.
Returns -
At
Lowplex we understand the importance of customer
satisfaction, and therefore are quite happy to accept returns if you are not
completely pleased with your product, as long as it is
returned to us in the same condition sent to you and we have been
contacted within 7 days of receiving the product by e-mail, so that our staff are aware of the
matter.
Address Check -
Please check the local address you have given us is
correct. This may sound obvious, but every so often we
have a similar case.
Faulty Goods -
Our goods are inspected carefully by our packing staff
before being dispatched, and so will be in good
condition. In the unlikely event of goods being faulty
(damaged in transit e.t.c), we will gladly accept the
return and replace the product for absolutely no cost to
you. If a replacement is not available, we are also
willing to refund you.
Region Restrictions -
This mainly applies to those living the US. Some
international edition books are prohibited for sale in
US, and therefore not for sale to those living in
restricted areas.
IMPORTANT NOTE: Please be sure to read and comply with
our terms and conditions before bidding on any item. Its
importance is to ensure you are completely
satisfied with your purchase and helps avoid any
misunderstandings later on.
E.&.O.E
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