Terms & Conditions
Placing an Order Signifies that You Accept And Agree to Our Terms And Conditions.
Payments
We accept PAYPAL, VISA, MASTER CARD, AMERICAN EXPRESS, and DISCOVER as acceptable methods of payment.
Shipping
RMT offers Calculated FedEx Shipping Rates. All sales that are shipped within the state of Florida are subject to a 6.00% sales tax. Unless a resale certificate is faxed to RMT at (954) 941-7799. The resale certificate is subject to RMT's approval. RMT reserves the right to reject fraudulent attempts to evade the Florida state sales tax. All addresses outside of the state of Florida will not incur any sales tax. P.O. Boxes: FedEx is our preferred shipper and they do not deliver to P.O. Boxes. Physical addresses only.Guaranteed delivery services of Fedex Overnight & 2-Day Shipping must be completed by 2:00 pm EST. If You placed the order after 2pm EST or on the weekend it will be shipped the following business day. If You Place your order on Friday or the weekend for Next Day Service your order will be shipped Monday and you will receive it on Tuesday. Unless you Specify Saturday Delivery by calling and paying an additional Saturday Delivery Charge.
Any Free Shipping Promotion is Valid Only on FedEx Smart Post Shipping Option and Only to the 48 contiguous states. This Excludes Alaska, Hawaii and Puerto Rico. To Avoid Fraud Every Purchase will be Sent With Signature Required Delivery.
Warranty
For Warranty Information Please visit our
eBay Warranty Policy Page.
Returns
RMT Return Policy - Products purchased from Rebuild Master Tech can be returned for a period of 14 days from date of invoice. (UNLESS OTHER ARRANGEMENTS HAVE BEEN MADE) In order for RMT to honor its return policy, the product must be in its original packing and condition, along with no broken seals or wrapping. If a product has been installed, under no circumstances will it qualify for the return policy. Once an order has been shipped, the customer must follow the return procedure. A 25% restocking fee is applied to all returns. Rendered Outbound Shipping Charges are never refunded, Customers are responsible for original and return shipping costs, NO Exceptions. Once the return has been received at RMT's facility, we then inspect the quality and condition of the returned product. After the merchandise has been received it may take up to 14 business days to process the refund. Any Returns Accepted after the 14 days will only qualify for Store Credit Only.
Instructions:
You must call RMT at (954) 934-9595 for a Returned Materials Authorization (RMA) number Prior to Sending The Parts Back. An RMA Form must be filled out and inserted in the return box.
Returns to RMT can be sent to:
RMT 920 SW 2ND Place Pompano Beach, FL 33069.
Core(Used original part) Returns:
This Listing is one of a few that has a Mandatory Core Deposit. Some of our Core Deposit Required Listings have the core deposit Included in the price, others require payment of the core deposit outside of the listings. You can Pay for core Deposits via Paypal or by Calling (954)-934-9595. We will NOT ship any orders without payment of the mandatory core deposit.
We are a GREEN company and we do our best to Recycle. Once you are ready to return the core call us and we will provide you with a PRE-PAID Label. Simply place your used part in the same box you received your new part in, close the box, and attach the provided Pre-Paid Shipping Label on top of the old label on the outside of the box. We will rebuild this part and help others like you. Thank you for Helping Us Recycle.
The FREE PRE-PAID FedEx Label is Only Available for Orders on FedEx Ground Shipping Option and Only to the 48 contiguous states. This Excludes Alaska, Hawaii and Puerto Rico. We Will NOT Refund Any Core Deposits until Parts Arrive and are verified by our Core Returns Department. This inspection and refund process can take up to 14 days from the day we take possession of the core return.
***Core Prices are subject to change due to supply and demand, condition and quantity of cores daily***
Contact Us
For Technical Support or Questions Call Us At: (954) 934-9595
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