At the moment Clara Pucci accepts Paypal payments. Your shipping address MUST match the billing address of your account. We can ship to a secondary address if you contact paypal and add a secondary shipping address. It is free, and only takes a few minutes to do. This policy is for your protection and almost eliminates the chance of credit card fraud. NO EXCEPTIONS.

If you have any questions about making payment for any item don't hesitate to contact us.

All items are shipped after payments are cleared. Most of our items are shipping on the same day. However, if your order is a special order or requires resizing, it may take up to week to have it ready.

All orders within the United States are shipped free. All items over $200 are also shipped free and require signature. Please receive up to 4-6 business days to receive you item after we ship it.

USPS tracking numbers can take up to 48hours to be updated so please remain patient it your tracking number does not show any changes. However, if you have any concerns regarding your shipment please don't hesitate to contact us.

International buyers, please remember that we are not responsible for any customs or duty fees imposed by the buyer's country.

Returns/Refunds/Exchanges
At Clara Pucci your complete satisfaction is important to us. If you're not 100% satisfied with your jewelry purchase, within 5 days from the date of delivery you may exchange or return the merchandise for a full refund.

You must return items in new or unused condition. This means that there are no scratches, marks, blemishes, nor any other damage(s) on the item, and that it has not been sized or altered in any way.

Once merchandise is received a refund will be issued within 48 hours. Money is refunded the same way it was received. Refunds on purchases made with a credit card will only be credited to the same card. Please allow one monthly billing cycle in order for your credit to appear.

Clara Pucci is a design, manufacturing and retailer of unique jewelry located in the center of the largest Jewelry District in California. We offer the highest quality jewelry products and materials in a broad range of styles. They are created, designed and manufactured here in Los Angeles and are available at competitive prices. We use a variety of loose stones on our products, which range from natural, to lab-created and simulated stones.

We understand that this difference in prices can be very confusing for buyers, which is why OUR MISSION has always been to earn the trust of our customers by delivering superior customer service. We want you to feel informed, valued and confident in your purchases and take pride in our relentless effort in providing conscientious service to all our buyers.

You can reach any of our staff by sending us a message through eBay or by calling us at (800) 931-2749

We will be very happy to assist you!

HOURS of OPERATION
Monday - Friday: 10am to 6pm PST
Saturday & Sunday: Closed - Family Days

*Closed most major holidays.