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Return or exchange an item - our 100% money back guarantee

• If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 30 days of receipt.
• Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt*, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item.
• Please note:
1. Goods will only be accepted for return if they are despatched within 30 days of delivery, unless we have notified you otherwise.
2. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
3. The cost of returning the item to us is your responsibility.
4. Delivery charges are only refundable where goods are faulty and a refund is made.
• We recommend that customers return goods for refund or exchange using a similar service by which they where delivered.

*Please note that items are inspected on return, any items that have been opened  or there is damage or fault that was not reported before return will incur a fee to reflect the loss in value typically 30% but will be messaged to you before refund.