We typically ship same day or within one working day by RM 1st Class unless otherwise stated.
Please take into consideration bank holidays, weekends and seasonal disruption - we post asap but RM may not deliver as expected so please don't hold us accountable. We keep proof of posting and will always be able to prove when we have posted, if your item does not arrive within the suggested time then the carrier RM is responsible, not us. Please be reasonable and take this into account when leaving feedback - we also suffer losses when we pay for 1st Class service for our customers and don't receive it from Royal Mail.
On receiving your items, please inspect them and don't hesitate to contact us if you find any problems or have a query - we reply asap and are happy to help.
Happy Vaping :-)