Returns/Warranty Policy:
As an authorized dealer, every product
sold by 17th Street Photo Supply is brand new and includes the full U.S.A.
manufacturer's warranty. The warranty covers repair or replacement of
defective parts, subject to the conditions set forth by the manufacturer.
17th Street Photo Supply, Inc. offers an exclusive money-back
guarantee for its products. For Digital & Video Camera items, the
return/exchange period is 14-days from receipt. No returns will be accepted
on film, opened batteries, opened memory cards, computer
software or opened memory card readers. All returns require a return
authorization number from 17th Street Photo. Please call us
for an authorization number. It is always the customer's responsibility to
send any exchanges/returns back to us freight prepaid. Shipping and handling
charges are not refundable. Shipping refunds for delayed carrier delivery
are subject to the terms of the carrier.
All exchanged/returned merchandise must
be in original factory condition, including all packaging materials, inserts
and manuals, warranty cards (not filled-out) and all accessories. Please do
not tape or write anything on the item or the package. We reserve the
right to refuse any such returns.
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