Once you received your wig...
When
you first take the wig out of the package or box, it may look a little
different than what is shown in our pictures. That is because the wigs
are well packaged to ensure each style and texture, and are stored in a
stationary position for some time. You will almost always need a good
shaking and styling of the wig to make it looks its best. We style all
our wigs for the photo shoot with light mist of water, sometimes liquid
sprays and fingers. If we can style the wigs you certainly can too,
don't be afraid to make your wig your own.
Wigs look different on different people, even on a different mannequins...
Remember,
all wigs look different on different people. Just like a size 10 dress
on a mannequin will not look the same on someone who is a size 2 or
vise versa. Depending on your face shape, size of your forehead, length
of your neck, your jaw lines and etc. each styles will appear
differently on person to person. A little cut and shaping will make
all the difference in the world. You can always take your wig to a hair
dresser and inquire about restyling. Remember, be “in” the wig when it
is cut and styled.
Returns and Exchanges
It is against the California State Health and Safety Code 106960 to accept returns of wig or hair pieces.
Please email us with further questions or concerns regarding
our return policy. Upon receiving your wig, please check to make sure
that you have received the correct color and wig before opening the
package. Incorrect or damaged items will be replaced
if the item is in unworn and in factory sealed condition.
All items returned must accompany a confirmation letter. (We
do not accept returns without confirmation letter. The
item/items will be returned to sender at
sender's expense. ). Once
your item is received, our team of
associates will exchange the incorrect/damaged wig upon
inspection.
Carefully review the item description before bidding. Color quality may vary depending on your monitor's resolution selection, different lighting
effects and individual perceptions. These are just a few of the many
possible reasons. Therefore, please make all inquiries prior to bidding
and choose your selections carefully. Please make your color selection base on color numbers and description. Do not reply on pictures.
Make sure to visit the following pages for our store/purchase policies and other helpful information. Did you know that we offer shipping discount? Please click for more information!
Wig Fitting The
hair is sewn on an Adjustable light-netting cap that is well
ventilated, which should fit an average size head 21.5" - 22.5"(Male or
Female). No Pins or Tape should be required. Brand new, in a bag with Tags attached with very simple care and washing instructions.
Please make sure to measure your head for size 21.5 - 22.5 inches 14.254 inches 13 .5 inches |