Payment

We accept Major Credit Cards (MasterCard, Vis, Discover, American Express), Bank Instant transfer through PayPal. All California residents are subject to California sales tax. Please check our tax rate at "Shipping and Payment" section next to Description on Top of Page. (Tax Rate is basic on our location)

An unpaid item case will be automatically filed by eBay 7 days after the order is placed without payment. You will need to contact us if there is any special circumstance that disallows you to complete the transaction.

Shipping

Most orders are shipped on same or next business day upon receipt of payment. We are partnered with USPS, FedEx and UPS to meet your needs. Default carrier and shipping method is based on time and cost efficiency. Upgrade shipping is always available; please ask if it's not listed. Combined shipping discount is available.<br>
- Free Shipping item only apply to USA (Included AK, GU, HI, PR, US VI, APO, and FPO except special noticed on the description)
- Customer can check shipping fees at the Top "Shipping and Payments" next to Description
- International Customers can use the "Shipping and Payments" next to Description to find out the shipping fees.
- We will process order before 10:30a.m PST all order after will ship out the next business day.
- We cannot ship on Saturday or Sunday (Our company and shipping company close in our area on Weekend and Holiday)
- All order will take up to 1 business day for handling time + shipping time (depend what shipping method you choose), so if you did not get tracking number 2 business day after you order then contact us.
*** International Shipping is charge by USA Post Office NOT us. We did not mark up the price, USPS count the shipping by weight. Welcome customers to contact us for detail

Note to International Customers:

We ship worldwide to overseas customer! International shipping rate is listed unless item is not available to ship outside of U.S. Shipping & handling fee for multiple item purchase will be calculated upon checkout. We can also calculate a shipping quote for you before you buy, email us! Custom & brokerage fee may be incurred by your local government through your postal carrier.

International shipping rate is listed in this auction unless item is not available to ship outside of U.S. Custom & brokerage fee may be incurred by your local government through your postal carrier. Please check your local custom law before purchasing.
- All International Order will take at least 14-21 business day if you choose the First Class International Mail.
- For Brazil, UK, Russia and some countries it might take up to 30 business days. Please contact us if you have question.
- We only can read English in our system, so please provide us your name, address in English when check out by PayPal. Otherwise it will delay the shipment.

Disclaimer

All California Residents are subject to California Sales Tax. Please refer to listing for tax rate and detail. Some of our product is design for off-road use or recommended professional installation. Please contact your local DMV before use or purchase. We are not responsible for any legal issue in this regard, as with any issue or incorrect installation by the buyer. We reserve right without liability or prior notice to revise and discontinue any of our offer. Optionstage4U is not liable for any damages caused by installation or usage of our products.

We recommend our parts to be professionally installed. Always proceed with caution when working on your vehicle.

Return & Warranty

All items are in NEW condition unless specified otherwise. In order to keep our cost low and pass on the saving to you, all return or exchange will be only under your warranty period. Exchange can be arranged within our warranty period on each specified item in the rare case of defective merchandise. Please contact us before returning any shipment or it will be refused. All defective items can only be exchange and need to contact us first.

- All items must be in new and unused condition with original package for return. (Except defective or damage during shipping item)

- All return must be within the warranty time that we provide

Please contact us before you open the case, left feedback or ship back the item. Simply just click "Contact Us" on top of our ebay store and we will try to reply you within 1 business day. All package ship back withour our authorization, RMA number or notice will be refuse. If you open the case that will limited the option we have to help you, (With the case open ebay only give us 2 option 1) send message 2) Accept you ship back the item for refund and you will pay for the shipping) So please contact us first and we will try to help.

Thank you for shopping at Optionstage4u on eBay and have a nice day.

FAQ

Your Satisfaction is our Top Priority, so if you have any question cannot find here, please don’t hesitate to contact us via eBay message. Our customer service team will respond your message within 24 hours Monday to Friday 10:00a.m to 6:00p.m PST.

How long it takes from us to ship the item?

• We usually ship within 24 hours (1 business day) after we get the order. We open Monday to Friday 10:00a.m to 6:00p.m PST. (Our area Post Office close on Saturday and Sunday. If you order Friday after 11a.m PST then we will ship out next business day (Monday).

How long for me to get the tracking number?

• We send tracking same time when we ship out the item. (Usually 1 business day) If you did not get the tracking number you can go to your My eBay under Purchase History and you should see it. If you did not see the tracking number please contacts us.

How long it takes for your company reply the email?

• We have customer service team takes care all our customers' e-mail from Monday to Friday 10:00a.m to 6p.mp.m PST. Therefore, if you send us e-mail within that time period we will reply your e-mail within 3 to 4 hours. (Depend on the volume of the e-mail we need to respond.)All e-mail after the office hour then we will reply you on next business day.

I did not receive the item or item not as description, what can I do?

• If you did not get the item after the estimated delivery dates or you get the item that is not as the picture or the item you think is not fit your car. Please contact us and in the title click “OTHERS”. DO NOT Click “not receive” or “item not as description”. That will open the case on eBay. With the case open we will limited the option to help you.Or simply click “Contact Us” on top of our ebay store. Thank you

I have question on the fitment, or products related question what should I do?

• Our customer supports are all knowledge with our products and they will help. Please go to contact us and choose the title “Others” and send us question. Please included what item you look for and the question you have. If you ask for the fitment question please provide us your car model and year then we can reply you fastest.

I have question on the shipping, payment and warranty where can I find the answer?

• Each listing under description you will see the detail information for Payment, Shipping, and Warranty. If you still have question please contact us and we will try to help.

I cannot find answer under FAQ, what should I do?

• Please contact us with the detail on the question you have. We will reply you within 3-4 hours during the working hour (Monday to Friday 10:00a.m to 6:00p.m PST.) after office hour we will reply you the next business day.

What I need to do when I get the halogen light bulb from your company?

• We recommended customer use alcohol swab to clean the light bulb lens before install. Even you do not touch the light bulb but it might be touch by someone before you get it (Quality Control, Custom, Packing..etc.) That will make the light bulb longer life time and better output on the color.

I did not get the instruction for the HID kit installation

Step 1) Please remove your headlight bulb on your car that you try to change to HID.
Step 2) Clean the HID bulb with the alcohol swab and connect with the ballast and your factory plug.

Step 3) Try to turn on and test the HID to make sure it is working normal. Then install to your car housing and lock it well.

Step 4) After the HID installed try to turn on the HID again and stay for at least 1 mins and let the HID bulb break in.
Step 5) Try to find a space not close to the engine or fan and hide the HID ballast with the metal mount we provide.