Contact Us! (9-5pm EST, Mon - Fri)
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Color | Black |
365 Cycles aims to bring you the largest selection of cycling gear, backed by stellar service. This means same day shipping on over 85% of orders, unparalleled customer service, competitive pricing, and a 30 day return policy on unused items. Selling on eBay for more than 16 years, we've shipped out over 500,000 orders, big and small. Our mission is to get you to where you’re going, and we hope that someday we can be a part of your cycling journey!
We feel lucky to do what we do, to be surrounded by what we love, and we bring this level of dedication to our job. 365 Cycles is composed of some of the most talented and enthusiastic people in the industry. Being an online retailer with a local bike shop, we bring a lot of “ear to the ground” knowledge, and we love sharing it with our customers. We all live and breathe cycling and the outdoors, so don’t hesitate to reach out, we’re here and happy to help.
365 Cycles has a 30 day return policy on new items. Please be sure to read our return policy entirely and if you have any questions, please contact Customer Service.
Full refunds are issued on items that are brand new and we are able to resell as new. If the manufacturer's packaging is damaged or missing, 365 Cycles reserves the right to deduct a 20% devaluation fee from your refund. If the item is used or damaged, we reserve the right to deny your return. You will be contacted through eBay if your return is ineligible for a full refund.
Returns must be initiated within 30 days from purchase date through your Purchase History under My eBay. Please be sure to acquire a Return Authorization before sending the item back.
If we make an error in shipping, please contact us -- we will ship out the correct item and provide a prepaid return label as quickly as possible!
Please contact us with your questions. Whether you have a question about shipping or you are in need of technical support, we look forward to gaining you as a customer. We have LIVE Customer Service Representatives via Live Chat (from 9-5pm EST). Emails sent through eBay’s messaging system are answered in the order received and as quickly as possible.
* Please note - Fitment can only be guaranteed if you contact us before purchasing. Our experienced staff is available by phone, chat or email (and we are more than happy to help before you place your order!). If you choose to not use these services, you buy at your own risk.