If you like you to learn more about our company Please visit our About Me page http://myworld.ebay.com/lampworking-tools/ or store page http://stores.ebay.com/lampworking-tools to learn more.
Combined shipping: You can combine any number of items you ordered from us for better shipping prices. When you finished your order we will take a look at it and lower shipping to the lowest price.
Shipping Methods: We offer USPS or UPS and even walk ins pick ups. Please read each shipping option to see what is best for you
USPS First class mail: By the USPS is the lowest cost and slowest shipping method. You can get any item shipped under 13oz with first class mail for around $0.88 to $3.50. But we have had bad times with it. Like loss packages and unnormally slow packages. First class mail does have tracking but we found it is rarely used by the USPS. They just delivery confirm the packages make there tracking number useless as a way to track it. We do not cover any order that was shipped under first class mail due to its bad handing record. If there is damage, missing items, or lost of an order during the shipping process we will not be held accountable. The reason we do offer it is due to the fact that customers want a better price on shipping. But if you want guaranteed shipping we do guarantee it with either USPS Priority mail or UPS Ground and there higher costing services.
USPS Priority mail: By the USPS is a mid level shipping with very fast shipping time of 2-3 days and normal pricing. You can get any item shipped for a cost starting at $4.80 to $5.99 at 1lb. Prices rises as weight increases. We’ll combined orders for a fair shipping cost. We guarantee all orders that go out this way.
UPS Ground: By the UPS is a normal shipping service with highly different pricing and shipping times. You can get a better shipping service based upon your location to us. Meaning that if you live within a 100 miles of NJ you will get the order in about a day with lower shipping cost. But if you are furthered out shipping will be different by a few more dollars and days wait for delivery. Prices range from $5.05 to 8.65. Shipping time can be 1-5 days with the west coast waiting 5 days. We guarantee all orders that go out this way.
We ship to: We ship worldwide
Priority
Mail® International: By the USPS
is a mid level shipping with very fast shipping time of 6-10 days and
normal
pricing. You can get any item shipped for a cost starting at $26.28 at
1lb. Since
we are located in the
Express
Mail® International: By the USPS is
a high level shipping services with fast shipping. Shipping times are 8
Days
and are about $30.82 at 1lb. Since we are located in the
Shipping Insurance: We offer insurance on shipping but contact us if you want it.
Walk
ins: One
more thing any and all orders
can be picked at our store between the hours of 10:30AM-4:30PM to
5:30PM-8:30PM
eastern standard time during Monday thought Friday. At
How orders are handled: We handle orders within 24 hours of them being place during the weekday. But when orders are placed on the weekends we are not in. So they are taking care of on the following Monday. They all go out between 4:30PM to 5:30PM Eastern Standard Time Monday thought Friday
Payments: You can pay by PayPal or credit card thought phone at 732)560-1134 or fax at 732)302-0108
Checkout: When you order an item please pay as soon as you can. If you are buying two or more items wait so we can combine the order for better shipping cost. We cancel unpaid orders that are over 30 days old.
Our
Hours: We
are open 10:30am- 8:30pm
Monday - Friday
Auction: Try your luck and place a bid for money saving deals. We don’t match old auction prices all auctions are a deal of the time. You can view are auctions here
Offers: We have the "Best Offer" option on all of our items. We might consider an offer that is 5% or 10% below the asking price. Your chances increase when you order multiple items. Gives us a call at 7325601134 and offer us a price by voice. Take a chance you never know if you don't try.
Exchange: We'll take in any exchange within 7 days of delivery if there is a problem with the item or if you just don't like the color. You can exchange it with different items equal or lesser value you just need to pay postage both ways.
Returns: If you don't want the item or you just don't like it any more you can return the item within 7 days. Just need to contact us for a RMA and pay shipping both ways.
Attention please places the RMA on the side of the package and within the package.
Refund:
Refunds
will be given out when the
item being returned is back with us. Then we will send the refund out
within 24
hours
Restocking fee: We do not charge restocking fees.
RMA: Return Merchandise Authorization
SALES TAX: We are located in NJ so there is a 7% sales tax to orders that are within NJ
Looking for a Solution: If you a have a problem and want some solution within are field please contact us and will help you out even if we don’t sell the item
Lampwork-Tools
732)560-1134