Please pay using your Paypal account, by personal cheque, postal order, or pay using a debit/credit card
Please pay as promptly as possible, if you are having problems making your payment do not hesitate to contact us on telephone number 0044 (0)1236454186 or through the eBay messaging system.

We post every day from Monday to Friday. Your order will be dispatched immediately upon cleared payment, cheques will require clearing before your order is
sent.

Orders paid before 2:00 pm will be dispatched the same day, all other orders will be dispatched by the end of the following day.

Orders placed after 2:00 pm on a Friday will be dispatched the following Monday.

Our standard postage is using Royal Mail 1st Class Service.

This usually arrives the following day, however Royal Mail state 1-2 days.


Items to European addresses 5-10 working days. Rest of the world including the USA 7 - 14 working days.

MISSING ITEMS: (if your item has not arrived within time guidelines)

Items sent Royal Mail 1st Class Recoreded/Non Recorded Delivery:

- If you are not in to sign for your item the postman will leave you a red collect from local depot card.
- In the unlikely event that you are not left a card then please telephone your local depot to check for your item.
- Please note that we do all we can to get our items dispatch as soon as physically possible after puurchase and ask you to consider that once we release the
item/s into the hands of the delivery services we CANNOT CONTROL or INFLUENCE in any way the speed of the delivery.
Please note we appreciate your patience and ask you to understand that the performance of Royal Mail or any independant postal company is sadly not within our
control.

We also offer Express Delivery via RM Next Day Special Delivery (delivered the next working day before 1PM)

Orders need to be placed before 4 PM.A signature on receipt will always be required.

Shipping to countries such as: Russia Azerbaijan

Bulgaria

Kazakhstan

Belarus

Ukraine

Chile

Argentina

Brazil

Israel

Armenia

Latvia

Moldova

Estonia

will be possible only with the tracking number, which is an extra cost (please choose shipping via Royal Mail International Signed-for ).

This is due to the fact that many parcels were lost in these countries. This will safeguard both for customers and for us.

IMPORTANT NOTE: We will now deliver to the address on your Ebay account at the time of order. Please ensure this address reflects your choice of delivery
location. We are unable to change delivery address details once you have paid for your order.

 We accept returns/exchanges for all Buy It Now purchases only if the item is returned within 14 days in original unused condition.

We will refund the full purchased cost of the item.

We do not refund any postage fees (we do not accept responsibility of items lost in the post when returning back to us, we advise items are returned via Recorded Delivery).

Before returning any item please contact us via Ebay to inform us of your intention, this must be within 14 days of purchase.

All items returned must include RETURN FORM or your name, your Ebay ID and item number with brief details of reason for returning the item.

Once received by us a refund or exchange will be arranged within 48 hrs.

Please contact us straight away regarding any faulty or post damaged items and we will arrange a replacement immediately.

Returns Department:

Futuro Fashion Ltd
90 Telford Road
Glasgow, G67 2NJ
United Kingdom