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Here is a summary of the Terms and Conditions of this auction.
Summary
Postage and Packaging Cost:
- P&P is FREE of charge for most of our products
Payment Accepted:
Product Shipment & Delivery:
- We will dispatch your item within 2 working days upon receipt of payment, via Hongkong Post "airmail" and the official post of the destinations.
- Please dont give us wrong or undeliverable address. Shipping and handling fee will be charged again if you request to send the item again.
- Normal delivery time is 7 - 14 working days to most US/UK/AU destinations
| Country |
Approx. Delivery time |
| United States / United Kingdom / Australia |
7-14 working days |
| Canada |
10-20 working days |
| Brazil / South America |
may take up to 4-7 weeks due to strict Custom Inspection |
Italy / France / Spain / Germany/ Eastern Europe/other country
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may take up to 4-7 weeks due to strict Custom Inspection |
- We can just estimate the approximate delivery time to some countries, but we can not guarantee it. This is quite normal, as it is determined by the working efficiency of the customs and post offices in these countries, their relevant policies, local environment (e.g. bad weather), or your location(e.g.remote village or mountainous areas). For buyers from North America or Australia , please contact us if you fail to receive the items within 25 days after your paid. For European buyers, please let us know when you fail to receive the items within 35 days after the payment, as the customs in European countries usually practice stricter management on import. Then we will take direct responsibility for every transaction and want to ensure goods are under prompt delivery.
Returns & Refunds:
- A refund is allowed as long as you inform us within 14 days of product arrival.
- You have to send the product back in an unused condition.
- Please include full name and address details with your return along with the reason for return of item.
- If an item is returned because it is no longer wanted or the wrong item was purchased, a refund will be issued subject to the reduction of postage & packaging fees.
Exchange/Replacement:
- Exchange or replacement is allowed as long as you inform us within 14 days of product arrival.
- You have to send the product back in an unused condition.
- If the exchange is due to the wrong item being purchased, buyer will be liable to cover the postage and packaging fees for shipment of the the new item.
- In certain circumstances, we will provide exchange or replacement for free.
Reporting Faults:
- Any manufacturing fault has to be reported within 7 days and it shall be exchanged / replaced in accordance to our exchange policy.
By clicking the 'Place Bid' or 'Buy It Now' button of this auction, you are stating that you have read and agree on the 'Term & Conditions' above.
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