TMG Workwear, LTD
Committed to Style, Safety, and Savings for UK Workers
United Kingdom
Name: TMG Workwear Ltd
Address: East Kent International Terminal, Hernehill, Faversham, Kent, ME13 9EN
Company No. 8397208
VAT No. GB157 9539 59
Germany
Name: TMG International GmbH
Address: Middelicher Strasse 305, Gelsenkirchen, 45892
Company No. HRB 9454
VAT No. DE262323616
Standard and Next Day delivery on all orders within the UK. We use Royal Mail, Hermes and APC Overnight depending on weight.
Flat rate on all orders within the EU. We use DPD for parcels up to 30kg.
Estimated Delivery Times UK |
next day | |
|
3-5 working days |
|
next day |
Estimated Delivery Times EU |
|
2-3 working days |
TMG is happy to accept qualified returns. Please Read Carefully!
- In what condition does a product have to be returned in order to be "qualified"?
We ask that you return the product in the original packaging, unopened, and with tags. Please also include your invoice in the box.
- How long do I have to place a request for return?
TMG has an extended 14 days return policy on all items purchased. Please contact us within this time period so we can help you get your return processed. Returns outside of this period will be considered unqualified.
- Do I pay return postage?
Almost always, yes. If the item you received is faulty or somehow defective, we will be happy to cover it (see our Quality Guarantee). Likewise, if some mistake is made with your order, then let us know and we will cover shipping. However, if you chose the wrong size, color, quantity, or just changed your mind about the product, then you will be responsible for return shipping. Please review your order carefully before placing it, and if you notice a mistake after the order is placed, contact us right away!
- What if I want to exchange an item?
We are happy to help you exchange one TMG item for another, but you will be responsible for return postage as well as for the shipping on the new item. Please review your order carefully before placing it, and if you notice a mistake after the order is placed, contact us right away!
- What if I have questions?
Ask us! We're here to help! If you have any questions about TMG's products before or after you purchase, reach out to us! You can call, email, or use our Live Chat
- I have a return now. Where do I send it?
Return it, in the above stated condition, to:
TMG Workwear Ltd
East Kent International Terminal, Hernehill, Faversham, Kent, ME13 9EN
-or-
Return items to us using Collect+