Should you decide that your item is unsuitable, we offer a no quibble full refund policy. Items must be returned in the same condition within 14 days. Please contact us first if you wish to return your item to obtain a returns number.
Where we have sent an incorrect item or the goods are not as described or damaged, we will reimburse full postage costs. If the item is no longer required we request that the customer covers full postage costs.
If an exchange is required, please contact us to ensure we have a replacement in stock. Customers will be asked to cover full postage costs. Return items remain the responsibility of the customer until they are received by us. Customers are advised to obtain proof of postage in all cases. |