We accept payments via PayPal only as the quickest and most secure method to complete the checkout.

Card payments are also available via the PayPal interface.

Any refunds will be made via PayPal only.

At Home Discount Ltd we believe that internet shopping is fast, so we hold all our items in stock in our 50,000 square foot warehouse to ensure speedy delivery and customer satisfaction.


DISPATCH

Orders are dispatched from our UK based warehouse between Monday and Friday.
All orders placed before 2pm will be dispatched on the same day.
Orders received after 2pm or on weekends will be dispatched on next working day.

It is buyer’s responsibility to provide a complete and accurate delivery address when making the order.


DELIVERY

Deliveries are made between Mondays and Friday 7am-6pm by our contracted couriers.
We will provide tracking number for your parcel so you can track the progress online.
Failure to take delivery may result in additional charges.

UK Mainland:

We offer two main delivery services in UK Mainland:

- Standard Delivery, which is free of charge and will normally take 2 - 5 working days
(to be safe, please allow a little extra during busy sales periods)

- Express Delivery which will take 1 - 2 working days for an extra charge of £4.95


Off-Mainland and BFPO

At present we only ship to UK Mainland, however please contact us with your postcode and we will advise if we can ship to your location using an alternative shipping company. An extra charge may be required for this service.


International Shipping

Most of our items can be shipped to Ireland, France, Germany, Italy and Spain for a cost of £9.95
Delivery to other locations may be available via ebay Global Shipping Programme. Please refer to options available on specific product page.

Cancellations

If you wish to cancel your order for any reason, please contact us immediately.
Only orders that have not yet been dispatched can be cancelled.

If the order has already been dispatched we will not be able to cancel at that stage and the below policy will apply.


Unwanted Items:

Once the item has been dispatched and if you are not happy with your item or do not wish to keep your item you may cancel your order within 14 working days from the day of delivery.
Goods must be returned 'AS SOLD' including all accessories and in the original packaging complete 'AS NEW'.

It is your responsibility to return the unwanted items at your expense and risk.
Returns will not be accepted without prior authorization – please contact us first.


Faulty Items:

On delivery of the item, before signing for the goods, please inspect if the box or the item looks damaged.

If the items or box looks damaged, you must state damaged on the paperwork, and you may refuse the delivery from the courier, failure to do this will result in your claim being rejected.

Faulty items or missing parts should be reported within 48 hours after delivery. Please email us a description and photos of the defects.

Once the email and photos have been received, the damage will be assessed, and we will contact you to send out spare parts or replacement unit.


Please see our Terms and Conditions page for further information on returns

Home Discount Ltd have over twenty year's experience in retail sales, selling a wide range of products including Kitchens Accessories, Bathrooms Accessories, Living and Dining Room Products, Beds and Mattresses, Garden Products and much, much more.

Our mission is to sell 'Everything For Your Home At Discount Prices'.

Our Buying Team work tirelessly to expand our product range and drive down prices to benefit our customers, each month lots of new products are listed to keep our product range fresh and new.

Our products are sourced directly from manufacturers resulting in a guaranteed saving compared to your typical high street prices.

All items are be dispatched from our 50,000 square foot warehouse based in Huddersfield, England.

We recognise that customer service, trust and price are the most important reasons which will make you buy from Home Discount rather than someone else.

We have a Customer Services Team who are trained to deal with any queries or issues you may have, with speed and efficiency to ensure you come back to use us time and time again.

We strive to provide the highest level of customer service and are always looking for any comments, positive or negative, so please do not hesitate to contact us via email at ebay@homediscount.co.uk or call 01484 533 533.