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About Us |
Payment |
Shipping |
Returns |
Contact Us | |
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About Us:
Red Planet Trading is an online retail store and a wholesale distributor of Electronics and Accessories that offers quality products to its customers around the globe. In a short period of time since its inception in Nov. 2004 the company has experienced unprecedented growth and is poised to achieving new targets.
Red Planet Trading works with its partners and suppliers globally to provide unmatched customer service and products at competitive prices.
Red Planet Trading is strategically located in the heart of Texas which enables us to procure products aggressively and partner with the vendors and distributors thus enabling timely execution of orders.
Top reasons to consider Red Planet Trading the source for all of your Dell computer parts:
- Strategic Location
- Wide range of Products
- Competitive Pricing
- Secure Online transactions
- Order 24/7
- Knowledgeable Sales Advisors
- Timely Execution of Orders
- Easy to use Website
Thank you for visiting and enjoy shopping! |
Shipping:
- We Ship VERY Quickly! Most items are shipped within 1-2 business days of your Cleared Payment! If you order express shipping but need to change your address, or have a special request for your order, you should phone us immediately after purchase so your concerns can be met before the item flies out the door! Call 512-642-6810!
- You will receive notification of shipping when your label is created, including tracking information if available. If you have paid with paypal, you may be able to track your shipping progress through your paypal account. We will attempt to provide your tracking information in multiple ways, including email and via carrier notification. If you cannot locate your tracking information, please contact us.
- We use USPS Priority Mail International for most international shipments. We cannot guarantee the delivery time for USPS shipments despite the 4-10 days advertised by USPS. Customers should be aware we have had orders take up to 2 months for delivery. Please note that we cannot mark items as 'GIFTS'
- International customers, please send us your complete street address to get a shipping quote.
- We are not responsible for any Custom Fees, Duties, Tariffs, and Taxes etc.
- Customers are responsible for all shipping and handling costs related to their order, and these charges are non-refundable under most circumstances. These include the original shipping of the order, shipping a return to Red Planet, purchasing shipping upgrades, and any Customs Fees, Special Taxes, Shipping Change Fees, Additional Delivery Attempt Charges, etc. Please see our warranty section below for more details regarding refunds of shipping.
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Payment:
- We accept all major credit cards by phone: 1-800-4-REDPLANET
- Please make payments payable in US $ to RED PLANET TRADING.
- Regardless of how you pay, we will delay your shipping until all funds have been received and Cleared.
- PayPal eCheck payments often take 3-4 business days to clear, so if you have paid via eCheck instead of Instant Payment, we will delay your shipping until the eCheck has cleared.
- We are required to collect 8.25% sales tax for items shipped to Texas addresses.
- Local pickup is $5 for orders under $100.
- Winning bidder is responsible for ALL shipping/handling charges for original shipments, returns, or charges beyond the quoted shipping, including items such as Customs Fees, Special Taxes, Additional Delivery Attempts, etc. We cannot mark international orders as GIFT. Please inquire for more information.
- Auction checkout is expected within 3 days of auction close and payment within 7 business days. If there is no communication from the buyer, unpaid auctions will be forfeited, we will re-list your item, and file an unpaid item claim with eBay.
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Buy with confidence! OurRed Planet
Guarantee includes a NO-HASSLE Return Policy that
allows you to return your order for any reason within 30 days.
Customer satisfaction is our top priority!
We even refund shipping costs in some cases. However, rules and
restrictions do apply. Please read our complete terms and
conditions as detailed on our eBay about me page:
Before bidding, CLICK HERE for
our complete Terms and Conditions
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Contact Us:
- If you have any questions about any of our items, contact us via phone:
1-800-4-REDPLANET
- Our normal office hours are 9 AM - 5 PM Central Standard Time, Monday-Friday. We are closed on weekends and holidays.
- Our address is:
RED PLANET TRADING
108 TRADESMAN DR SUITE A
HUTTO, TX 78634 - USA
- Our fax line is 512-642-6896
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