Feedback

We'll leave the positive feedback after hearing you're happy with my auction. Pls feel free to contact us if there is any reason you're unhappy with my item and just do not leave the negative feedback to us before our communication. We will always do our best to solve any problems.

FAQs

What can we do if don't like the item we received?

We sincerely regret that you don't like the item. We accept returns or exchanges as long as the item is unopened and/or unused. You can just clickthe "other" topic, then send us the message, we will reply you within 24-48hours

What can we do If get the wrong item?

We're really sorry for our mistake. Pls don't worry, just choose the topic of "other", then send us the message, we will reply you within 24-48hours, and provide you some solution for this issue. And if you could send us some pictures of the item is better.

What can we do if the size is not fit you?

Pls don't worry, We accept returns or exchanges as long as the item is unopened and/or unused. You can just choose the topic of "other", then send us the message, we will reply you within 24-48hours, and provide you some solution for this issue. And if you could send us some pictures of the item is better.

Shipping Details

Shipment will be arranged within handing times after receipt of your payment. Pls make sure that your address and size registered with ebay order is correct.

The shipping time may vary from country to country, above shipping time is estimated but not guaranteed. Working day is from Monday to Friday. All of the shipping will have the tracking number. We will inform you the delivery information once the product is sent out.

Please feel free to contact us for other details shipping & handing fee and time. Thank you!

Return Policy

All products will be checked and tested before shipping out to our valued customers.

We offer a 14/30-day money back guarantee to our valued customers. We will refund the payment that you may not be satisfied with some reasons within 7 days when you receive the item. All returned products must be in new conditions including the original packaging to be processed by us. We will promptly refund the full amount of your products when we have received the returned products in good manner.

About US

Guoquan2012 is a professional supplier of cosplay wigs, costumes and shoes human hair items with perfect price."High quality,Best service,Better efficiency" and "Your satisfaction" is the goal we track.