Delivery Service within UK: (small parcels)
- 1st Class Royal Mail: Estimated within 1-3 working days
- 2nd Class Royal Mail: Estimated within 2-5 working days
Delivery Service within UK: (Large Parcels)
All parcels will be delivered by UKMAIL or MYHERMES
- Zone A & B Next day delivery
- Zone C & D 2-3 Working Days
- Zone E & F 3-5 Working Days
| Zones A & B (including Isle of Wight) |
Free |
| Zones C & D |
£12.00 |
| Zones C & D |
£13.00 |
Returns Process:
- We offer an easy and hassle free return policy. Please follow the instructions below:
- If you aren't 100% satisfied with your ordered item, you can certainly return it within 14 days of receipt for a full refund or an exchange.
- In addition to our returns policy, the Distance Selling Regulations state all countries within the EU have a cooling off period of seven working days to cancel the order.
- Please note that all returns and exchanges are the buyer's responsibility.
- Faulty & Damaged Returns: Before returning an item, kindly contact our Customer Service Team for an assistance. We reserve the right not to refund if we deem that the product is not faulty.
- Non-faulty Returns: If you decide that you would like to return for a refund or an exchange kindly contact our Customer Service Team for assistance. We will inspect all returned parcels and ask you to return the item in it's original condition. If the item is damaged, we may be able to accept the returns and offer a replacement.
- A refund will be issued within 24-48 hours once we have received your returned parcel.
Please return your goods with the completed returns form at the below address:
ACE AUTOMOTIVE
SOUTHEND HALL
TICKHILL STREET
BRADFORD
BD3 9RY
United Kingdom |
