• Images are shown to illustrate the product for sale, however on very rare occasions the cover art may be different.
• Feedback policy - We leave 5 star POSITIVE feedback immediately after we receive your cleared payment. We would be most grateful if you would take time to leave us the same 5 star POSITIVE feedback when you receive your order. This lets us that your shipment has arrived safely, and you are satisfied. If there are any problems, please report them to us before leaving feedback. We want to have a positive outcome to EVERY sale and we work with all our customers to try to resolve any issues and achieve this goal. Our near 100% feedback rating demonstrates our commitment to this.

Payment Policy - PayPal only

Immediate payment is required using either Credit Card, eCheck or your Account Balance through PayPal. After your purchase, select Paypal as your payment option and it will redirect you to the PayPal site to pay. This allows us to ship your item(s) immediately - usually the same or next business day.

Paypal is completely FREE to use and is probably the safest way to make a payment on the internet. Click here for more information...

Returns Policy - valid up to 30 days after receipt of order. (After 30 days manufacturer's warranty applies).

1. UNOPENED ITEMS... ordered in error or are no longer wanted - A refund (minus a 3.00 restocking fee) will be issued to your Paypal account upon receipt of the return.
2. OPENED ITEMS... that were ordered in error or are no longer wanted - Maximum 50% refund since item must be resold as used. Note: Opened software is NOT returnable.
3. WRONG ITEM SENT... return for a refund or replacement (buyer's choice).
4. DEFECTIVE PRODUCT... return for a replacement (same title only) or a refund if a replacement is unavailable. Item defect is verified upon return.

NOTE: Buyer pays return shipping on all returns. Return shipping (via regular mail) will be refunded if we made a mistake or the item is verified defective upon receipt of return.

We do not accept returns of the following:
- Any item missing the serial number or UPC.
- Any item with missing parts.
- Any item that is broken or obviously damaged by the customer.
- Any item with a missing or used activation key code.

Please contact us before returning an item in order to receive proper return instructions.

Virtually all items are shipped the same or next working day. Working days are Monday to Friday excluding holidays. To see costs, shipping services and approximate delivery times to your location please Click Here

Customs/Duties/Taxes for customers who live outside Canada and the USA...

We have been selling entertainment products for over ten years. Our business is located in Canada however we have a large number of products located in our France warehouse. Each Ebay listing will show Item Location as France or Canada. Most France buyers will have orders shipped from France. All orders from buyers outside France will receive their order from our Canada location. On very rare occasions if a location France product becomes sold out at the France warehouse, these items will be shipped from Canada.

Here are some reasons to consider buying from us...

• Reputation - Our 99%+ feedback rating demonstrates our commitment to customer service and satisfaction.
• Peace of Mind - We are a PayPal Verified Premier Merchant so you can be assured that your purchase from us will be a positive experience.
• Quality products - All items we sell are factory originals - no copies or bootlegs. All of our products are NEW unless clearly stated otherwise.
• FREE France Shipping on most items and low international shipping rates.