DISTRIWAVE USA
 
Ubiquiti Networks R5AC-PTP rocket ac airMAX ac BaseStation
 

Ubiquiti Networks has designed the first airMAX® ac radios with highperformance and ease of installation in mind. You have the freedom to deploy the Rocket™ ac anywhere in the world, and it allows for a high degree of flexibility in configuring channel bandwidths(subject to local country regulations).The Rocket ac is available as two models, the Rocket5ac Lite and the Rocket5ac PtP. Both include airMAX ac technology, and the Rocket5ac PtP also features airPrism™ technology to further enhance its performance. Pair the Rocket ac with airMAX ac antennas for optimal performance:

• PtP backhaul Rocket5ac Lite or Rocket5ac PtP with the RocketDish™

• PtMP links Rocket5ac Lite with the airMAX ac Sector  

 This listing contains 01 R5AC-PTP (International Version)

     

 



SPECIFICATIONS


 
Dimensions

198.5 x 86.4 x 44.1 mm (7.82 x 3.40 x 1.74")
Networking Interface

(1) 10/100/1000 Mbps
Memory

128 MB DDR2 SDRAM, 16 MB NOR FLASH
ESD/EMP Protection

± 24KV Air / Contact
Power Supply

24V, 0.5A Gigabit PoE Adapter
Power Method

Passive PoE (Pairs 4, 5+; 7, 8 Return)
Max. Power Consumption

8.5 W
Operating Temperature

-40 to 80° C (-40 to 176° F)
Supported Voltage Range

20-26VDC
Operating Humidity

5 to 95% Noncondensing



PAYMENT CHECKOUT

Instant Paypal payment is the preferred method of payment.
If your payment is not from a verified PayPal account, we have the right to void and cancel your order.
If you are paying through paypal using eCheck, we can only ship your order after the eCheck has cleared.
Sales tax is charged for Florida shipments and local pickups only.
Orders must be prepaid before pickup. Contact us for pick up address.

Tax Return
If a buyer considers that his/her order is tax exempt, we must be informed at the time of placing the order. We are required to send our tax report to the IRS every single month. If a tax refund is not process on time, we will not be able to process a tax refund.


SHIPPING POLICIES

Handling times
We will ship your order within 1-2 business days (excluding weekends and public holidays) of receiving cleared payment.

Transit times
Distriwave will ship all orders using the shipping service selected by the buyer.
Distriwave cannot guarantee the expected delivery time anytime it happens some issues outside of our control such as bad weather conditions, natural disasters or delays by courier and shipping services.
Transit times may vary, particularly during peak periods.

Shipping address
Distriwave will ship only to the shipping address provided by buyer during paypal checkout.
Distriwave is not responsible for an incorrect or undeliverable address, if the package is returned to us because of it, buyer is responsible for all charges regarding reshipment of the package.
The shipping and handling charges are not refundable.

Important! (For Continental U.S. Customers)
USPS Priority Mail offers a delivery time of 1,2-3 business days (NOT GUARANTEE). USPS personnel refuse to scan packages when picking them up at our warehouse. Besides that, collected packages are not always scanned on time once they arrived at USPS facilities so buyers cannot see an updated status of their shipment until the scanning is done. we recommend selecting another shipping service company such as USPS Express, UPS or FedEx to get their orders delivered on time.

Important! (For International Shipments)
All international shipments using USPS services must be tracked using the postal tracking system once they leave the United States.
Buyers are responsible to follow their own orders and get in contact with the National Post Office of their country to get instructions in order to receive their package.
All international orders are subject to local duties, taxes and fees as determined by their local government. These charges are the buyer's responsibility. Please check with your local Post / Customs office to determine what these additional costs will be before purchase.


CUSTOMER SUPPORT

Buyers must have the basic technical knowledge related to the product (configurations and setup). Distriwave will not provide support in order to solve any configuration or setup issue due to lack of technical knowledge. Support is available in case or malfunctioning or DOA items.


RETURN POLICIES

If you purchase in our eBay store, you agree to follow and be in accordance with the following Return Policies:
All items are in brand new condition. We warrant that our products will be free of defects in materials and workmanship for a period of one year from the date of purchase. The Warranty refers to the repair/replacement of a defective product during this period and not a refund.
Warranty is subject to manufacturer's approval.
No returns will be accepted without a valid RMA document.
Refunds for items marked as "Free Shipping" will not include the shipping cost.

Restocking Fee

We apply restocking fee (25% of the item price) for the following cases:
Buyer made a mistake or ordered the wrong item.
Buyer does not need it anymore (No longer needed / wanted).
Buyer cannot use it due to a lack of technical knowledge.
Buyer provided a wrong shipping address or undeliverable shipping address.
Buyer refused the item when it arrived to his/her location.

Buyers will be responsible for return shipping cost. The restocking fee is applicable also for refused items that were not opened or are still factory sealed. Buyer has to return items in the same conditions they were sent (original box).

RMA PROCEDURE (FOR Continental U.S .Customers)

1.If you feel you received a DOA item, please send us a message and give a brief summary of the issue.
2.Once your message is received, we will pass it to our customer support department and they will reply your message in less than 48 hours and give you some technnical instructions in order to make it works properly or solve the issue. If the problem persists, they will ask you for some information ( such as serial number, MAC address and Data code of the item) and provide a RMA form that you need to fill to process your RMA.
3.Since Warranty is subject to manufacturer's approval, our customer support will work directly with Manufacturer about it. This usually takes 3 business days.
4. Once the manufacturers confirm the item is really defective, buyer will be emailed an RMA number and instructions on how to complete the RMA. Buyer assumes return shipping cost. Distriwave assumes shipping cost for sending back the replacement unit. The total time taken for the process is not fixed as there are issues related to stock availability and transit time. Typical turnaround time after physically receiving the RMA is 2 weeks.

RMA PROCEDURE (FOR International Customers and Non-Continental U.S. Customers)

1.If you feel you received a DOA item, please send us a message and give a brief summary of the issue.
2.Once your message is received, we will pass it to our customer support department and they will reply your message in less than 48 hours and give you some technical instructions in order to make it works properly or solve the issue. If the problem persists, they will ask you for some information ( such as serial number, MAC address and Data code of the item) and provide a RMA form that you need to fill to process your RMA.
3.Since Warranty is subject to manufacturer's approval, our customer support will work directly with Manufacturer about it. This usually takes 3 business days.
4. Once the manufacturers confirm the item is really defective, buyer will be emailed an RMA number and instructions on how to complete the RMA. The total time taken for the process is not fixed as there are issues related to stock availability and transit time.
5.Please be advice that all Shipping expenses for replacing defective items are covered by the buyer (both ways sending and returning). Distriwave does not assume any shipping cost.


FEEDBACK

We will leave positive feedback for buyers after receiving cleared payment.
If you are dissatisfied for any reason, please do not be quick to leave negative/neutral feedback. We work hard to resolve your problem as soon as possible.
If you receive your order and feel satisfied with it, please leave us five stars positive feedback.