Our preferred method of payment is PayPal, the safest and easiest way to pay for goods on eBay!

Payment should be received within 7 days of your purchase date, unless otherwise agreed in advance. We have set eBay to automatically send you an unpaid item reminder on the 8th day. Accepted payment methods include Bank transfer or Paypal only.

We use Royal Mail as our primary shipping service. On larger orders we often use UPS Standard. Tracking will be provided upon request once the order is shipped. Please note that some shipping methods like 1st or 2nd Class Standard post don't have a tracking facility.

It will state on each listing which service we use for each item. We will ship your order(s) within 1 business days of receiving payment providing all security checks have been met. We can only ship to your registered PayPal address.

Not received?
If your package has been shipped and you have not received it within 6 working days (not including Sat/Sun) please use the eBay email system to contact us and we'll be happy to assist you.

All items are shipped to you from our comprehensive warehouse in Manchester, UK. We are a trusted seller.

Collection?
Unfortunately, we don't offer an order collection service at present. Any emails sent about this will not be answered in an effort to streamline our email response service and to reduce the workload we receive.

If you find yourself wanting to return a product back to us, it couldn't be simpler. We make use of eBay integrated RMA system, all you need to do is log into your account, enter the resolution center and then search for *I would like to return an item*.

If you are expressing your 14 Day rights to cancel, please be aware that all return shipping costs are paid by the buyer, upon receipt providing we receive the goods in the same condition we sent them, you will receive a full refund including the shipping paid on your order.

If you're seeking to returning an item back to us which is faulty or damaged, within 14 days we will cover your return postage by using either Royal Mail 1st Class or Parcel2go (Hermes) up to the value of £6.00.

Note: Please do not return any goods back to us without an authorized RMA number from us.

We will automatically leave you Positive Feedback upon your successful cleared payment, please help us to keep our pricing lower than the rest by leaving 5 Star Positive Feedback on our account. We strive to give you a 100% positive, happy buying experience.

Please contact us if you are unhappy about any aspect of your purchase before leaving feedback.

WatercoolingUK was born back in 2004, when watercooling was a very new idea, very much un-tested and struggling to break through into what we now see as the mainstream of computer cooling, for high end systems or for systems wanting ultimate silence, or just because it looks cool right?

From the off-set supporting small manufacturers and community based product sellers, through to the major brands in this market like XSPC, EK Waterblocks, Hardware Labs and many more, over the years we've helped to create part of today's flourishing market with a vast selection of products on offer.

Many years ago, we started up on eBay but quickly switched to website sales within 6 months, being sales successful for over 10 years has been key to our brands success but now entering 2014 we see an opportunity and a whole new market on eBay that never existed before. One which clearly has space for the UK's largest Watercooling supplier.

We will offer you the largest watercooling range ever seen to eBay UK, look out for exclusive eBay deals throughout 2014 as we celebrate our 10th Anniversary year!

This is the content for tab six.