WITH IN GAMEOLOGY ON-LINE SHOPPING, WE SUPPORT THREE MAIN METHODOLOGY TO PAY,

1. Paypal (Immediate Payment required to secure your purchased item)

Any payment made by Paypal direct payment, will be received straight-away, However, e-cheque payment will take up to 3-5 business days to clear, orders will be only shipped once the payment is clear.

2. Bank Transfer (ANZ BANK, Bank detail will be provided after buy it now)

Please put your Ebay user ID as a reference for us to detect which payment come thru is yours. Bank transfer can take up to 3 business days to clear payment, orders will only be shipped after that.

Note: Bank transfer will not secure your purchase until the payment arrives.

3. Cash/Card Payment On Pick Up

Pick up is available at 48 Henderson Rd, Clayton VIC 3168. 

If you want to come pick up without Paying the order first, Please call us and confirm stock is available before picking up.

If you ordered and completed payment on ebay, please wait for a dispatch notification, once we got stock ready for picking up, we will mark the order as shipped and put it aside for you to pick up

Your purchase will be seen as agreed with all above policies.

WITH IN GAMEOLOGY ON-LINE SHOPPING, WE OFFER THE BEST SHIPPING SERVICE AS WE CAN, ALSO THE MOST COST EFFCIENT COURIER TO PROVIDE THE BEST RETAILING PRICE.

IMPORT FOR CHRISTMAS PERIOD: 
FROM 5TH DEC - 24TH DEC: ALL ORDERS MAY EXPERIENCE DELAY FROM POSTAGE (FROM BOTH AUSPOST & COURIERS)

If possible we suggest customer to pay by express to get your parcel earlier, we appreiacate your understanding.

We will make sure your orders definitely got sent out as promised with our best effort, and hope you can allow us some more time to receive your parcel.

Handling time: Same Business day, The cut-off time within or push-off to next business day will be 10 a.m every business day.

Standard Delivery is defaulted as our main delivery service, regardless of what eBay’s estimate arrival time, the product shipped by standard delivery service requires 2-6 business days to arrive depending on how far we post to or if the receiver;s address is a rural area.

Standard Delivery includes:

Australian Standard Stamped Post (Limited to products are thin and light, eg, Magic/Pokemon boosters, light books)

Australian standard Stamped Post + Tracking

Australian Post Parcel Post + Tracking

Fastway Courier Post + Tracking

Express Delivery required to be selected during your payment, extra charge is required regarding to products’ size and weight. Express delivery will have next business day arrival for majority areas, rural area requires 1~2 extra business days.

Express Delivery includes:

Australian Express Parcel + Signature

Australian Express mail + Tracking

Note: Tracking number will be provided after the product is shipped unless it is shipped by stamped mail, please be patient about that. We keep our words, any drama we will let you know.

We cannot be held responsible for the loss of your package if your shipping and contact information is not correct at the time of purchase and/or payment.

Again:

The estimated shipping dates set by eBay are to be used as a guide to estimate when your item may arrive, these dates are not a guaranteed arrival date as postage times can and will vary.

If your item is posted via courier and you are not there to sign for the parcel, a calling card will be left by the courier for you to respond to and make arrangements for the delivery of your parcel.

Please be aware that we cannot dispatch items on public holidays or weekends; also keep in mind time differences between states. Severe weather conditions and Australia-wide transit problems may also cause delay.

Your purchase will be seen as agreed with all above policies.

All Kinds of Return are accepted, valid for 60 days after purchase,

simple rule – buyer will pay postage. Item will need to come back as same condition - unopened, sealed.

Only case we will cover your return postage, if the item arrived damaged internally, and we will require a photo to determine the reason of the damage.

NOTE: Any change of mind, or receiving item you do not want because of not reading thru the listing completely, the return postage and initial postage will be covered by the buyer, even if it is free postage item. 

A failure of delivery caused by Buyer will be bounced back to us after couple business days, re-delivery charge will be $10 for standard re-delivery and $15 for express.

Your purchase will be seen as agreed with all above policies.

We are here trying to provide you the best service and quality products as we can, and we need your support to grow as we go, if you have any suggestion or advices to us, please feel free to send us a msg.

If you are not happy about any products or service, please let us know before you leave us the feedback, we will try our best to fix it.

Also, we are always open to talk about business, if you need bulk order, or you want us to sell your products, you are also willing to send us an email, we will response within 24 hours in business days.

It is our pleasure to serve you, and thanks for the business.

Please email thru Ebay to contact us if you can, we will respond within 12 hours Max. Normally we respond within 3~4 business hours within working hours. 

Business hours: 

Monday - Friday: