Our ebay checkout allows you to use any of the above payment methods We accept all Credit/Debit cards via Paypal. You do not need to have a paypal account to use Paypal to pay by Credit or Debit card. If you are sending a cheque, money or postal order you can send it to the address below Hairy Worm Ltd The Oaks, Unit 5 Bradshaw Lane Pilling PR3 6SN UK Please also include
All orders are processed and dispatched within one working day and are shipped domestically using the Royal Mail First Class service. If you require an alternative shipping service then you can choose other options during the ebay checkout process. Once shipped Royal Mail state that orders to the UK will be delivered within 1-2 working days International orders to Europe will take 5-7 working days. Internatoinal orders to the rest of the world will take between 7-10 working days World Zone 2 will take 10 working days please see map below Please note In the event of a Bank Holiday or busy periods such as Christmas, please bare in mind that the postal service are likely to be extremely busy and there may be a slight delay . Once dispatched, if the order is returned to us by the Royal Mail due to either an insufficient or incorrect address being provided, we will notify you immediately. If you require us to re-dispatch the order we will send a payment request for the postage charge again. The order will not be re-dispatched until this payment has been received.Fast and Free Worldwide Shipping!
In the unfortunate event that your Hairyworm product is received and you no longer want the product or the wrong item has been ordered, please return the item to us within 7 days of receipt, and we will issue a refund or we can exchange the item. Please ensure the item is returned unused. The postage for returning the item will be paid by the buyer. Please ensure you include your If creating a personalised or custom item it is your own responsibility to email an image or design that is of a high resolution so that when printed it is of a high quality. I know this seems like common sense, but you would not believe the number of orders we have had returned to us because the customer has entered the incorrect address. This could be as simple as an incorrect post code, or a complete different address if you have moved and have your previous address saved on your account. Please ensure that yout address is correct when you complete your order. If your item is returned by the Royal Mail due to an insuffieicent or incorrect address, we will notify you straight away. We can resend the item at the cost of the postage, which will need sending to us before we dispatch the item. If the product we have sent you is faulty or damaged please do not hesitate to contact us at: hairywormsales@gmail.com so we can discuss your options and get this resolved for you. To avoid delays please have your Ebay ID and order number ready Please send the item via registered post to the address below: The Oaks, Unit 5 Bradshaw Lane Pilling PR3 6SN UK and remember to include yourWhat is our policy on returns?
The image quality is not as good as expected?
The delivery address I gave was incorrect.
What to do if the item is faulty
Returning the item
Hairy Worm Ltd
Hairy Worm Ltd The Oaks, Unit 5 Bradshaw Lane Pilling PR3 6SN UK Email: hairywormsales@gmail.com Phone: 01253 799837