Regarding Questions, Concerns, Returns or Issues
For all questions pertaining to this auction use the
"ASK SELLER A QUESTION" button at the bottom of this listing
or use the CONTACT SELLER link within your MY EBAY section of your account.
Please
Do NOT OPEN A CASE AGAINST US AS A WAY TO CONTACT US!
That is not the way to contact us or to get ANY issue resolved. Your money is always
safe when dealing with us. We have been in business here selling TB for over 14 years now
with thousands of happy customers. Our feedback reputation shows our commitment to EVERY
customer of ours. Were not about making quick sales but rather customers & friends for life. That's the only way a good small business can survive these days.
Were always happy to take a item back or exchange a item or do whatever needs
to be done to make you happy. It doesn't matter the reason!
Remember: "Item not as described cases" are only opened
against sellers you suspect of fraud who have not been answering your emails so Ebay and other
authorities are needed to get involved. That will never be the case with us.
Our promise to you is 100% Satisfaction. It can take 24-48 hours sometimes to answer emails but
rest assured it will be answered and you have nothing to worry about when dealing with us.
When in doubt check out our feedback record.
Please be sure to reference the eBay AUCTION NUMBER that you
are bidding on or won with ALL correspondence.
Regarding Sizes:
Tommy Bahama used to offer just one type of sizing.... the relaxed traditional baggy fit.
This is not the case any longer. They also offer the new ISLAND MODERN FIT which is more
in tune with other major designers and is trimmer on the sides for a more clean European look.
The Tommy Bahama Denim Line has always been the Island Modern Fit since it began so if your used to the TB Denim line then the new Island Modern fit will feel the same.
So if you have some older TB shirts that you like and are a little baggy you may want to try on
one of these new Island Modern Fit Shirts in a store before buying one from us or ask us to measure
it for you just to make sure it will fit you the way you want it too.
Pant & Shorts sizes are actual waist sizes given. But if you are not sure it may
be best to visit a local retailor who sells Tommy Bahama to try on a couple shirts
to get your bodies perfect size. Tommy Bahama is addictive.
Once you own one you'll always be looking for more!
What if I need to exchange an item for a different size?
A: Since our inventory fluctuates so rapidly, we cannot always guarantee availability of
products for exchanges. You may contact us in advance to find out the likely-hood of
exchange availability. To request an exchange please email us your original auction number
plus the auction number of the item you want to exchange it for.
Please note the item you wish to exchange must have all
original tags on the garment and in original pre-sale condition.
We also cannot cover shipping costs on straight exchanges.
Swim suits are not returnable or exchangeable per local health regulations
regarding undergarments.
We do not take straight returns back.
It is our pledge that you will receive the exact item that you bid on, in the condition
that we have stated in the auction. If there is a problem with your order,
please contact us prior to leaving feedback your satisfaction is important to us!
We will always correct any problem that could arise.