Feedback

Once you have received your item and you are completely satisfied with the product our sales, service and communications, we would ask that you leave 5 star positive feedback.  We strive to maintain and improve our reputation on eBay.  We really do appreciate your feedback

 Shipping: Please choose from options available when checking out

Terms and Conditions

Weight and Postage

Please note that if you choose a non – tracked postal service we cannot provide any transit details other than the confirmation that your item has been dispatched. Some Parts of the UK including parts f Scotland & Northern Ireland attract additional tariff, which include the following postcodes and locations:

Isle of Man, Scilly Islands, Guernsey, Jersey Northern Island, Parts of Scotland including postcodes H5 HS IV, KA27-29, KW, PA30-44 PH49-50. Courier dispatched items, which include items over 2kg and up to 32kgs can be shipped to UK mainland Islands and Highlands, all EU countries and mainland North America (except some remote areas),  Unfortunately items over 2Kgs cannot be shipped to Russia. 

 Dispatch and Delivery

We will dispatch your item within one working day of your purchase.  Goods delivered by courier will require a signature. Track and Signed for items posted abroad will require you to provide a contact number phone number, which may be used by the courier service, if the item cannot be delivered.   

Returns Policy

Your legal rights:

When you purchase of goods from MarketWeb Computer Spares, you have the normal rights of a consumer who purchases goods from a high street store. Your statutory rights apply to online shopping

Our Returns policy: 

You have a right of refund if you no longer want or require the item up to fourteen days after delivery. Please note that due to ever increasing price of postage, please note that, should you simply not want or require the item, we will expect you to pay both cost of sending the item and the return cost.

In addition to your normal consumer rights, we also allow you to return the faulty goods up to forty days after the delivery date.   After forty days, we do not accept returns unless the goods would reasonably be expected to last longer (please note that the majority of goods sold on WebMarket are reconditioned or pre-used goods).  We will offer a replacement part/item if we have one in stock.

 Modification of Items:

Please note parts dispatched will be checked for functionality before dispatch. Most items will not require modification for the primary purpose they are designed for. Please note that if you modify any part supplied by MarketWeb will not refund or replace the item.

Item Condition:

Except for new items, all items will be pre-used items and may show signs of age and usage. Where an item has a specific cosmetic defect (large dents, large scratch) or missing any non function parts, it will be described in the text of the advert.

Security Markings:

All out items carry unique UV and visible markings for both security and to validate all returned items.

Contacting us:

Should you not be completely satisfied with the item you purchase or have any questions/queries, we would appreciate it, if you contacted our sales team in the first instance. You can always open a case with eBay if you are not satisfied with our response. Please contact our team using the eBay messaging system. When using the eBay “Contact Seller” through the messaging service   please choose “I have a question about using my item or I want to send the seller a message. We pride ourselves on resolving issues swiftly and to the total satisfaction to the customer. Opening a case just slows the resolution process down. You always have the option (at anytime) to open a case if you are not completely satisfied. For further information please use the messaged the seller at the bottom of the advert