---- Return Policy: We accept all fair returns and refund all charges. However, the buyer needs to pay the return charges and we do not provide a return label. Please inquire via ebay for a RMA number prior to returning the item. Once the item arrives we refund promptly. Important note to international buyers: We ship worldwide with the Postal Service. Please be aware that if you order from outside the United States, its territories or associated countries and commonwealths your customs authority might levy a duty and/or GST/VAT/Sales Tax/Use Tax on your purchase. We have no influence on the this and it's the sole responsibility of the buyer to pay them. If your country has a free trade compact with the United States you might inquire your local customs authority whether the items you are buying are subject to that free trade compact. However, it is always the responsibility of the buyer to pay any Use/Sales Tax or VAT/GST if it is required so by the buyer's local or national law. Note to buyers in the United States outside of PA: We only are obliged to charge sales tax for PA if the the buyer has a Pennsylvania shipping address. Please check with your administration if you are subject to further taxation. We do not charge tax - we just collect it on behalf of the state of Pennsylvania. Information on shipping: We ship to the address provided by ebay and send everything with a tracking number. Please double check if you have the current address on file. If your package is lost, please contact your local post office since there is nothing we can do for you except providing you the tracking number. In case of a lost item the recipient must file a claim with the post office and try to solve the issue with them. We almost always hand our packages to a real person at our post office and do not drop the item just to a mail box. There is not much more we can do to make the item arrive to you safe. If possible we prefer sending items to a P.O. Box and for that reason we use the U.S. Postal Service as our shipping service of choice. |