We offer FREE shipping within the continental United States, regardless of the number of items purchased. Packages are shipped via USPS Priority Mail with tracking and delivery confirmation. Items will only be shipped to verified/confirmed addresses. All items are shipped within 24 hours of cleared payment, with the exception of weekends and holidays.

We want you to love your new purchase.  If you are not completely satisfied please return the item with no questions asked. Item(s) must be returned within 14 days of receipt in the same original condition it was shipped. If an item has an attached tag, this must be in the same location upon return.  The total amount of the refund will be for the original purchase price less all shipping costs incurred by Agent Closeteur. You will be responsible for return shipping costs when sending the item back to us. Unfortunately, after 14 days we can no longer accept returns!

Please contact us for instructions prior to returning any item.

At Agent Closeteur, we are committed to selling only authentic designer labels. We understand that shopping for pre-owned luxury items can be difficult and the importance of trust is paramount. Unfortunately, the designer resale industry is saturated with sellers promoting counterfeit items; making the authentication of each item the most integral step in the pre-listing due diligence process.  Our authentication experts are seasoned merchandisers from major fashion houses with years of experience validating the integrity of high-end designer items. 

As stated above, each item under consideration must pass a rigorous due diligence process prior to being listed in our online boutique.  The review process is designed to ensure that each item meets the manufacturer's established quality of standards in the following categories: manufacturing material, craftsmanship, hardware, brand/logo stamping, serial numbers/date codes, stitching, sleeper/dust bags (if applicable), and paperwork/receipts etc. (if applicable).

We stand behind our commitment to sell only authentic designer merchandise and offer a 100% authenticity guarantee. Agent Closeteur is a business built on its outstanding reputation of integrity and honesty; we will never knowingly sell counterfeit merchandise.

We welcome your questions and feedback by phone or email. For a fast answer to your question, please also visit our Frequently Asked Questions.