All items are sent the next working day, this excludes weekends and bank holidays. Actual delivery times are the responsibility of Royal Mail, we are not responsible for how long an item takes to arrive, our responsibility is the dispatch time from order.
You will receive a dispatched email from us when your item has been sent. the time it takes for your item to arrive at your door after the dispatch email is the sole responsibility of Royal mail.
Please remember this when leaving Stars and Feedback.
Royal Mails delivery times vary especially at peak times.
Please Note Second Class post can take up to 2 weeks to arrive but is usually a lot quicker, if your purchase has not arrived after 2 weeks please email us to let us know.
Overseas orders are sent Airmail Small Packet and will take 10-14 days for delivery
Please note that we work Monday to Friday, so if you purchase an item on a weekend and it is personalised the earliest it will be sent will be on the tuesday
If you require the item quickly the only way we can guarantee delivery is to use our courier option which is delivery within 2 days. |