Philips Sonicare FlexCare Platinum Connected Electric Toothbrush HX9192/01. NIB sealed store return merchandise in original distressed box. Retail box has been damaged in shipping incident.

PICTURES are part of the description so please look at them closely as they will give a detailed product description and should answer most questions.

Items we purchase were sold to a customer, who then either brought the item back to a store or mailed it to a specified location. Reasons for returning a product may not have any correlation to its usefulness (i.e., size, color, model, etc.), and as a result that product may be in fine working order. The majority of returns, however, do have some operational and/or cosmetic problem/issue. The listing will describe any flaws the item may have. We take numerous pictures of item to explain the condition and to log serial numbers. In addition, since most of these items are sent through a reverse supply chain they can show signs of further handling. Some items may not come in original packaging and often do not have any of the advertised documentation or additional parts and/or accessories.

PAYMENTS

Payments are accepted through PayPal only, and must be received within 3 days after winning item.
After 3 days, your claim to the item will be forfeited, the item will be re-listed. If you need more time to pay, please let us know. We can work with you.

SHIPPING

Under most circumstances your item will ship within one business day after payment is received. Purchases made after 2pm Friday will be shipped out on Monday when shipments are picked up by the Post Office. We ship USPS shipping is FREE within the continental U.S. We also use eBay's Global Shipping Program for International shipping to buyers in approved countries. Since we ship USPS First Class and Priority, it can take anywhere from 3 to 6 business days (depending on location item is being shipped to). Larger items ship Parcel Post which takes up 9 business days. Global Shipping takes between 2 and 4 weeks depending on location and customs for item to arrive. Return shipping is on you unless it is a manufacturer's defect or the item was grossly misrepresented. Then we will be more than happy to pay for all return shipping charges that are incurred.

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REFUNDS/RETURNS

All refund requests must be received within 14 days of winning item and should be processed through EBay's hassle free return process &/or the item ID page. Please include a copy of your Ebay Receipt, and if at all possible, a short note as to why you are unsatisfied and returning your item, as this will help us process your return faster & correct any flaws we may have in our Policies/Procedures. Please keep in mind that All Items must be returned in same condition as received. All Monetary refund requests will be processed through EBay, PayPal, or the merchant services that processed the sale of item.

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Item Condition: Please refer to the chart below before you place an order.

New or NIB—the item is factory new (i.e. “New In Box”). This is generally taken to mean not only unused, but store-ready, still in all original and factory sealed packaging.

LN—Short for “Like New,” this abbreviation indicates that the item, while not quite in absolute mint condition, is close enough to factory perfection to escape all but the most discerning eye, though original factory packaging may or may not be included (remember to be explicit on this point in your listing). Common variations include “LNIB” (“Like New In Box”) and “As New.” Remember that a single scratch or scuff disqualifies an item from being considered "Like New."

EX—Short for “Excellent,” this abbreviation indicates that while the item has clearly been used, its condition is such that it promises to offer all of the pleasure or utility to its owner that a new item might have; it’s useful life should not have been shortened, nor should there be any visible or functional defects beyond very slight normal wear. This is "just one scratch" or "only a couple of months use" territory.

Good—The item is clearly used and its useful lifespan will not be as long as that of a factory new item. However, there are no major defects, either visible or functional and the item remains in full working condition.

Fair—The item suffers from some amount of wear and appears clearly to be a well-used item. Nonetheless, it continues to function generally as was originally intended and should be expected to do so for some minimal amount of time.

A2