CUSTOMER SATISFACTION policy
Your Satisfaction is Our Business
We pride ourselves in delivering World Class Customer Service. If you do not feel satisfied or have any concerns, please contact us before leaving a feedback. We are here to make your day better.
HELP! I GOT A
"NOT FOUND" RESULT
  • What is  "Not Found" / "Not Available"?
  •  
  • You will be refunded promptly (1-2 business days).
  • Which usually means:
  •  
  • THE IMEI IS NOT STORED IN LOCAL IMEI DATABASE.
  •  
  • Please do not open a PayPal Case as we may contact you for further information or search a different database.
  •  
  • Please be patient and prepare well in advance if you're traveling, switching or selling your device.
Payment OPTIONS
We only accept Paypal or Credit Card via Paypal Payment
Buy with Confidence. 
 
RETURN POLICY

IF YOUR CODE DOES NOT WORK, PLEASE MESSAGE US FIRST SO WE CAN HELP TROUBLESHOOT

By purchasing, you agree to all terms below:

All SALES are FINAL. 

If a code is "not found", you have the following options:

1) Accept a refund

2) Search a different database (may have additional charges)

If a code is found, but you claim that it does not work, we REQUIRE video evidence of your IMEI (dial *#06#), as well as the "failed" unlock attempt. Please do contact us before this.

If you have made a mistake on the IMEI, the buyer assumes all responsibility and forgoes all right to refunds and/or eBay buyer protection
UNLOCKING INSTRUCTIONS - PLEASE READ OUR TOS FOR MORE INFO
 

Unlocking Instructions - Troubleshooting & FAQs Can Be Found HERE

1. Insert a non-carrier SIM card (any carrier that is not the original locked provider or affiliated provider)

2. Turn the phone on

3. Phone will prompt you for an unlock code or pin

4. Input provided unlock code

5. Phone will read "Unlock Successful" or similar

Please ensure your Device is NOT Blacklisted before ordering. Otherwise even unlocked, it may not work on your carrier.

Note: If you unlock code is not successful and is an S2, S3, S4, Note 1 or Note 2, please click the instructions link above for further troubleshooting instructions. Phone must not be rooted otherwise it cannot accept code.
PRODUCT DESCRIPTION - SAMSUNG UNLOCK CODE
It's time to free your phone! Unlocking has never been easier! There is no need to send us our phone, we only require your IMEI and we will search and acquire your Unlock code for you! Make sure your Device is compatible with the network you're planning to use!

Networks Supported Only (This is the one you're device is currently locked to, NOT the one your planning to use!)
Bell and Virgin only -Canadian 

Supported Device Models
All Samsung Models - ex. Samsung S8 S7 S6 S5 S4 S3 S2 Note 4 Note 3 2 1 Ace Mega Rugby 4 Alpha Core etc


100% Guarantee Unlock Solution. Money Back Guarantee if Code is NOT FOUND or NOT WORK (see Return Policy) Please troubleshoot with us first!

Delivery Timing - You will receive a email (make sure to check junk) notification with instructions when your Unlock Code is available!
Estimated within 24-48 hours*
(*estimated time only, maximum processing times may take up to 72 hours or longer. Once orders are processed there are strictly no cancellations. Please commit before buying)

Important Disclaimer:
Although not disclosed publicly by many, it is possible that a correct code may not work. It is also important to note that not all code can be found. This may due to several technical factors. In the event no solutions exists, your money will always be returned. We may require video evidence. Codes are not generated and thus cannot be "recalculated".
IMPORTANT INSTRUCTIONS: WE NEED YOUR DEVICE IMEI TO PROCESS THE ORDER!
When you purchase the product, it is critical for you to provide 1) IMEI; 2) Carrier (if not stated in the listing); 3) Model - Optional.

Some buyers have had difficulty figuring this out, so please follow these instructions: 1) Hit "Buy It Now" 2) "add Message" 3) "add Message" again. Look at the graphics below for help: 



If you do not see this option, please message us your device IMEI information to prevent delays in your order. If you do not send your IMEI, we may cancel your order and you may order again when you are ready.
TERMS AND CONDITIONS - PLEASE READ

 UNLOCK2CELL® - Dedicated to providing World Class Customer Service. Please contact us via the eBay Message or our PayPal electronic mail address for assistance. We will try our best to solve your concerns. We aim for 100% customer satisfaction. If we do not respond to you within 12 hours, please contact us again. 

As the owner of the phone/device, you are responsible for knowing EVERYTHING about your device.  You are solely responsible for the following Terms And Conditions.

  • Ensuring that the device is not already unlocked or is BLACKLISTED (otherwise you are responsible for this)
  • Ensuring that the IMEI/Provider you've given is correct
  • Ensuring that the device can accept an unlock code (ie. all attempts have not already been expended)
  • Ensuring that the device is NOT hard locked
  • Ensuring that the device is NOT rooted (if it is an Android device) or have a custom ROM installed (ex. Cyanogen Mod)
 

Track Page Views With
Auctiva's FREE Counter