We are proud to offer a 30 day no questions asked return policy on all our gear, unless otherwise stated! Since you don't get to hold a guitar in your hands, or play through an amp prior to receiving it - we want to give you plenty of time to make sure it's right for you!

We have a 3 business day handling time. Sometimes items may go out sooner and some may be later depending on our current volume. You will be contacted if an item may be behind schedule.

Domestic: We ship with FedEx Ground or USPS Priority Mail and costs are calculated when the listing closes. Purchases can be expedited upon request. All shipments are fully insured. FedEx transit times are generally 1 day to New England or Mid Atlantic states, 2 business days to the Carolinas, 3 to Florida and most of the Midwest, 4 to the Rocky Mountain area, and 5 to the west coast.

International: We ship worldwide, although please note that some areas of the country, mainly South America, Australia, and the Middle East, have restrictions on package sizes so guitars and other larger items cannot be shipped for a reasonable price. Please contact us for a shipping quote is one is not able to be calculated on the auction page. All import charges and duties are the buyer's responsibility.

We accept PayPal or credit cards over the phone. All items must be paid for within 3 days of auction end or we reserve the right to relist the item and/or send out unpaid item reminders. Most items sold are backed by a 30 day money back return policy. Return shipping is the responsibility of the buyer unless item is not described correctly.

Manchester Music Mill is a locally owned and operated music store in Manchester New Hampshire. Since 2004 our dedicated owner and supporting cast have been growing our business exponentially every year! We are an authorized dealer of all major brands, including Gibson, Fender, Martin, Taylor, Gretsch, Orange and more. We have a full line drum shop, pro audio department, an in house full service tech shop with over 80 years of combined experience, and a constantly changing and impressive stock of used gear. New pieces in every day! We are also proud to offer very fair trade values for your gear - trades are our bread and butter!

We are in business to stay in business and we offer a 100% satisfaction guarantee. Aside from select as-is or untested items, all purchases can be returned within 30 days if you are not 100% satisfied.