Shipping & Handling:
International Buyers - Please Note:
- Import duties, taxes and charges are not included in the item price or shipping charges. Buyers are responsible for these charges.
- Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
- Delivery Time is approx. 7 - 14 business days to most US / UK / AU destinations.
Country | Approx. Delivery time |
United States / United Kingdom / Australia | 7-14 working days |
Canada | 7-21 working days |
Brazil / South America | may take up to 6-8 weeks due to strict Custom Inspection |
France / Spain / Germany/ Eastern Europe | may take up to 6-8 weeks due to strict Custom Inspection |
- This information is provided by the carrier and excludes weekends and bank holidays. Note that delivery times may vary, particularly during peak periods or inclimate weather conditions.
- All items will be dispatched from our warehouse in China or Hong Kong directly.
- We will ship worldwide EXCEPT Italy, Nigeria, Vietnam, India, Indonesia, Malaysia, Philippines, Thailand, India, China, Hong Kong, Macau
- Due to Custom restrictions, we do not ship lighters to US
- We cannot ship on weekends and we do not offer Saturday, Sunday or holiday delivery.
- All our items will be shipped to buyer's PayPal address, please confirm your address on PayPal before you bid
Payment Methods:
- We ONLY accept Paypal.
- eCheque will be held until cleared.
- We appreciate prompt payment and look forward to your business in the future. Unpaid item will be filed without receiving payment in 7 days from listing ended.
Return Policy:
- Returns for exchange are permitted and must be initiated by the buyer within the following periods:
- Defective/ Wrong Items - within the warranty period,
- Non-Defective Merchandise - within 14 days of receipt
- If you would like to return your product(s) for repair / replacement / refund, please kindly contact our customer service representatives via email for an authorized RMA number. Your returned product(s) will not be processed without a completed RMA.
- Warranty period: Default 90 days warranty (starting from the dispatch date) for all products, unless specified on the specific item pages.
- Buyers are responsible for the return shipping costs under any circumstances.
Other Terms & Conditions:
- The photos are just for illustration purposes only.
- No sales tax is required.
- If, for any reason you are not satisfied with your purchase, please contact us at cs19@uxcell.com.hk to resolve any issues there before leaving feedback. We will reply you ASAP, if no response for you within 48 hours, please check the spam in your mail box.
- Feedback will be left once after we have received payment from buyer.
Attention Intellectual Property Rights Owner
- We endeavor to source genuine products from our suppliers. However, if you do feel that our products may infringe your trademark, patent or other intellectual property rights, please send e-mail to cs19@uxcell.com.hk. We will respond to you and address your issue immediately.
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